How to Book Taxi in Dubai? (2023 Updated Guide)

Get around easily and conveniently with taxis in Dubai

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Do you want to know how to book taxi in Dubai? If yes, you are in the right place.

Dubai is a big city with plenty to see and do. With so much to do, it can be easy to get around by taxi. Taxis in Dubai are reasonably priced and available 24 hours a day.

Generally, you can book a taxi in Dubai online or via calls. Moreover, taxis in Dubai provide services to locals and tourists. Also, there are special taxis for ladies, families, and people with special needs.

In this Dbd guide, we will be exploring everything about taxi booking in Dubai. So without any delays, let’s get started.

How to book taxi in Dubai?

In Dubai, there are many different taxi booking companies to choose from. With so many options, it is essential to take the time to find a reputable company. An excellent way to find a reputable company is to read online reviews.

Once you have found a company with good reviews, you can provide them with information like your pick-up address or destination. For example, if you need a wheelchair-accessible vehicle, you must book one in advance. Likewise, it is important to be on time for your pick-up location.

There are many different methods of booking taxis in Dubai, and each has its advantages. Let’s find out!

1. DTC smart app

inarticle image-how to book taxi in dubai -DTC Smart App

The DTC Smart App was launched by and monitored by the Transportation Authority of Dubai. It’s available for download on both Android and iOS.

The app offers many convenient features, including real-time taxi fare calculation, a range of taxis, limousines, and other transportation services. Similarly, they provide professional male and female drivers based on your needs.

Also, the various discount packages help you save money. You can contact their customer support if you’ve any issues.

2. Dubai airport taxi

Airport taxis are a convenient way to get around when visiting Dubai. With 24-hour service and professional drivers, you can be sure that you’ll get where you’re going safely and comfortably.

Plus, the airport’s taxi sign icon makes it easy to spot a taxi when you’re ready to go. To book one, head to terminals 1, 2, or 3 and look for a taxi sign. [1]DTC, “Dubai Airport Taxi, https://www.dubaitaxi.ae/en/Our-Services/Airport-Taxi”

3. Careem

The Careem app has an easy-to-use interface with plenty of service providers. You can book a taxi in Dubai in a few clicks. Plus, the Careem rewards program lets you redeem your points for discounts on future rides. [2]Careem, “Careem rewards, … Continue reading

Consider Careem Pay the next time you book a taxi in Dubai. With this service, you can add credit card details and pay for your ride without carrying any cash. Whether you need a quick ride to your workplace or a reliable way to get around town, Careem has you covered.

4. Uber

With so much to do in Dubai, you can get around the city easily and safely with Uber. You can book a ride up to 30 days in advance to plan your trip without any worries. [3]Uber, “Uber Dubai, https://www.uber.com/global/en/cities/dubai/”

Moreover, Uber has different types of vehicles to please every customer so you can find the perfect ride for your needs. Plus, they are dedicated to road safety, meaning all rides are comfortable and safe.

5. Hala

Hala is the perfect way to taxi booking in Dubai. With Hala, you can pay by cash, card, or Careem Pay, and you’ll always know the fare upfront. You can also track your driver, so you always know who’s picking you up.

Plus, you can share your ride details with a friend or family member for safety reasons. Hala makes getting around Dubai easy and convenient with the estimated time of arrival and route details.

6. Go to a taxi stand

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Booking a taxi from a stand is a more reliable way to get around Dubai than hailing a cab. You can find taxi stands all over Dubai, ready to serve you.

You can usually pay for a taxi with cash or online. Whether you are headed to the airport or running errands around town, you can find a taxi stand easily. Some of the taxi stands in Dubai are:

Penguin Luxury Passenger Transport LLC

Location:  JLT CLUSTER X, X2 tower 3503, Dubai

Arabia Taxi

Location: Al Rebat Street, Umm Ramool Area, Dubai

Metro Taxi Company LLC

Location: Al Qusais Industrial Area, Al Qusais Industrial Area 1, Dubai

City Guide Luxury Transport UAE

Location: Umm Ramool, Warehouse S7 Near RTA Customer Service Office, Dubai

Contact: +97142673222

6. Hail a taxi

To hail a taxi, raise your hand and wave it back and forth. The driver will pull over and pick you up. Taxis in Dubai are metered, so you will only be charged for the distance you travel. You can also request a flat rate fare if you know your destination. 

Things to consider when booking a taxi in Dubai

inarticle image how to book taxi in dubai when booking a taxi in Dubai

There are a handful of things to remember when you book a taxi in Dubai. Some of the crucial factors are mentioned below:

Brand reputation

When you are booking a taxi in Dubai, it is important to choose a reputable company. Well-known brands like Uber, Careem, Smart DTC, and others have a good reputation and offer features that make your ride more comfortable.

Advance booking option

Second, to avoid any issues, book your cab in advance. This guarantees that the car you want will be available and that it’ll be ready when you are. You can also find discounts on many websites while booking a cab in Dubai.

Pick and drop off location

While in Dubai, it is critical that you are aware of your pick-up and drop-off point for taxi services. Some taxis only go within city limits, so if you have a destination outside the city, inform them while booking. There also may be fees associated with leaving Dubai by taxi.

Special services for needy

Taxis in Dubai cater to those with physical disabilities or medical conditions. The special taxis are modified and equipped with features, making them accessible for people with reduced mobility.

Fare

Make sure you and the driver agree on a price before you get in the taxi in Dubai. Most drivers here charge by kilometer, so it’s crucial to know how much money you’ll need for the ride. Also, you can bargain with the driver over long rides.

By following these simple tips, you can ensure a smooth and hassle-free experience when booking a taxi in Dubai.

How to report booking failure?

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If you find yourself in a situation when taxi booking in Dubai doesn’t work, you can do a few things. First, you need to contact the company through the app or website. Taxi booking apps have a dedicated section to report issues and contact info.

Uber

Uber is committed to keeping riders safe. They offer 24/7 support, GPS tracking, and emergency assistance. Open the “Help” section and select “Call Support” to connect with the support team via the Uber app.

Careem

With Careem’s Help Centre, you can get all the information you need about your ride 24/7. You can chat with the support team live. To report any issues, go to your “Profile,” Click “Help,” and “Get help with this ride.” From the list, you can either choose “Message us” or “Call us” to report any booking issues.

DTC smart app

If you have any booking issues, please report them to the DTC’s free toll number, +97180088088. You can also visit their office on the first floor of the main building on Amman Street in the Al-Muhaisnah area of Dubai. [4]DTC, “Contact us, https://www.dubaitaxi.ae/en/Contact-Us”

What to do if taxis aren’t available in your area?

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Taxis can be a great way to get around when you’re in a hurry or don’t have a car. However, not all areas have them available. If you find yourself in a situation where you cannot book a taxi in Dubai, there are other options you can consider.

Use Google maps

Google Maps is a great way to find directions to your nearest taxi stand. Open the app and search for “taxi stand near me” in the search bar. You will then see a list of nearby taxi stands and their distance from your current location.

Call the dispatcher

Dubai transportation authority has a toll-free number to assist the public. You can call +97180088088 to book a ride at your pick-up location. [5]RTA, “Dubai taxi number, https://www.rta.ae/wps/portal/rta/ae/public-transport/taxi/dubaitaxi#:~:text=customers%20can%20call-,80088088,-or%20through%20DTC%E2%80%99s”

Use apps to look for taxi

You can find the location of taxis using taxi booking apps easily. Apps like Uber and DTC smart app show you the real-time location of available cabs. You can book and wait or look for an alternative based on availability.

Ask for a lift

Don’t be afraid to ask for a lift in an emergency. Chances are, plenty of people would be more than happy to give you a ride.

Taxis fare in Dubai

inarticle image-how to book taxi in dubai -taximeter

Dubai’s taxi fare system is straightforward. The meter starts at 5 AED (6:00 AM to 10:00 PM) and charges an additional 2.19 AED for every kilometer traveled. There is also a booking fee of AED 10-12 if you order a taxi by phone or app instead of hailing one on the street. [6]Dubai Taxi, “Service Fares, https://www.dubaitaxi.ae/en/our-services/taxi#:~:text=The%20meter%20starts,booking%20and%20distribution.”

The fare is slightly higher from 10:00 PM to 6:00 AM, with the meter starting at 5.50 AED. Dubai’s taxi fares are very reasonable, making it a convenient and affordable way to get around the city. [7]Dubai Taxi, “Service Fares, https://www.dubaitaxi.ae/en/our-services/taxi#:~:text=The%20meter%20starts,booking%20and%20distribution.”

Airport taxis are available 24 hours a day and can be found easily at the arrivals terminal. Dubai airport taxis operate at a flat rate of 25 Dirhams plus an additional fare of 1.75 Dirhams per kilometer. Additionally, Hatta taxis charge a flat rate of 25 Dirham per person. [8]RTA, “Taxi fare, https://www.rta.ae/wps/portal/rta/ae/public-transport/taxi/dubaitaxi#:~:text=Serves%20Dubai%20International,7%2Dseater%20vehicle.”

Taxi fares in Dubai for different locations

Now, let’s look into taxi fares between popular places in Dubai.

Locations Distance  Estimated Fare  
Palm Jumeirah to Burj Khalifa 19 km 72 AED 
Museum of The Future to Dubai Aquarium & Underwater Zoo 5 km 25 AED 
The Dubai Fountain to Burj Al Arab 16.5 km  63 AED 
The Dubai Fountain to Burj Al Arab 30 km  100 AED 

Related Info


FAQs

Can you find women-only taxis in Dubai?

Yes, you can find women-only taxis in Dubai. They have all female drivers and pink rooftops to distinguish them.

What are the taxi fares in Dubai?

Hatta taxis are set at a flat rate of 25 Dirhams per person. At the same time, ordinary taxi fares start at 3 AED per kilometer with a base fare of 12 AED. Whereas airport taxis will charge you an extra 25 AED and around 2 AED per kilometer. [9]RTA, “Taxi fare, https://www.rta.ae/wps/portal/rta/ae/public-transport/taxi/dubaitaxi#:~:text=Serves%20Dubai%20International,7%2Dseater%20vehicle.”

Can I book a taxi to Dubai airport?

Yes, you can book a taxi to Dubai airport. As soon as you enter the airport, you’ll see signs for the taxis in terminals 1, 2, and 3.

Can I visit Burj Khalifa by taxi in Dubai?

Yes, you can visit the Burj Khalifa by taxi in Dubai. Any taxi can take you to Burj Khalifa without issues.

Final thoughts

When booking a public taxi in Dubai, remember the above tips. This will ensure a smooth and hassle-free experience. You can also call the taxi booking number in Dubai for advance booking, inquire about rates and avoid any last-minute rush.

We hope this Dbd guide has helped you learn how to book taxi in Dubai. Share this guide on taxi booking in Dubai, and follow our page for more helpful information.

About the author

Experienced Traveler | + posts

Adi Abbas is a travel enthusiast based in Dubai who has explored more than 15 countries in the Middle East and South Asia. He loves discovering different cultures, trying local food, and seeking out exciting things to do. His passion for travel has taken him to many places, where he's made unforgettable memories that will stay with him forever. Adi loves documenting his trips through photography and writing about his experiences.

Imran Hassan
Imran Hassan
Travel Specialist, Middle East | + posts

Imran Hassan is an experienced Travel Specialist for UAE and the Middle East. He is based in Dubai and specializes in creating unique itineraries to ensure his customers have the best possible experience during their stay. From selecting the right hotel to recommending must-see attractions, Imran's expertise ensures that all vacations are unforgettable.

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