Dubai Taxi: Apps, Fares & Useful Tips for Taxi Booking

Get around easily and conveniently with taxis in Dubai

feature image-dubai taxi-dubai taxi illustration

Dubai taxi services are world-renowned for their efficiency and luxury. You can visit great places without worrying about parking, traffic, or getting lost.

Taxi in Dubai offers a variety of options, including general taxis, women’s taxis, special needs taxis, and even limos. You can also book your taxi through several apps or hotline numbers.

Through this Dbd guide, you can easily book a cab for yourself. That’s why we have tips for booking and ways to resolve any booking issues. So, without any delays, let’s get started.

5 best Dubai taxi booking apps

Now, we will look at the top 5 apps you can use for booking a taxi in Dubai. All of the apps are easy to use and comply with the standards of the transportation authority of the Dubai government.

1. Dubai Taxi Corporation (DTC) smart app

inarticle image-dubai taxi-Dubai Taxi Corporation (DTC) smart app

The Dubai Taxi Corporation created the DTC Smart App. The Transportation Authority of Dubai monitors making its availability on both Android and iOS devices.

The app offers a lot of great features. The app calculates taxi fares in real-time and offers a variety of taxis & limousines and different discount offers. Plus, if you have any issues, you can contact their customer support for help.

2. S’hail app

inarticle image-dubai taxi-S'hail app

S’hail is a transportation app that shows you all the public transport options in Dubai, including taxis, buses, metro, and trams. You can use S’hail as a guest, but we recommend creating an RTA account to benefit from all its features fully.

S’hail allows you to monitor the real-time departure of Dubai taxis. Not only that, but you can also pay for the taxi using your Nol card. S’hail makes getting around Dubai easy with its clear and user-friendly interface.

See also: Check out our guide on how to recharge NOL card – here.

3. RTA Dubai app

inarticle image-dubai taxi-RTA Dubai app

The RTA Dubai is an excellent app for booking taxis in Dubai. It’s easy to use and convenient for both residents and tourists.

The Dubai taxi app won the “Best Government Service via Mobile Phone” award in the “Transport & Infrastructure Sector” during the “World Government Summit” in 2017. The app was also voted the “Best App” in the Sheikh Hamdan Awards and won the “Best m-Government Award” in 2015 and 2016. [1]RTA, “RTA Dubai, https://www.rta.ae/wps/portal/rta/ae/home/smart-apps/app-details/rta-dubai/rta+dubai#:~:text=%E2%80%A2%20Winner%20at,Centres%20using%20maps”

The app supports Arabic, English, Indian and Russian. Similarly, you can use it to talk to RTA agents, view your NOL balance, top it up, see your past transactions and access your taxi trip history. You can book a taxi by calling the Dubai taxi booking number or using the app if logged in.

4. Careem

inarticle image-dubai taxi-RTA Dubai app

With the Careem app, you can quickly and easily book a taxi in Dubai. Plus, if you’re a frequent user of Careem, you can redeem your loyalty points for discounts on future rides.

The next time you book a taxi, use Careem Pay. With this service, you can safely add a credit card and pay for your ride without carrying any cash. Whether you need a quick ride to work or a reliable ride around town, Careem has covered you.

5. Uber

inarticle image-dubai taxi-Uber

Uber has different types of vehicles so that you can find the perfect one for your needs. Plus, they are dedicated to road safety, meaning all rides are comfortable and safe.

Types of Dubai taxi

Dubai Taxi Corporation (DTC) taxis are classified into different categories based on their service level and facilities. The categories are as follows:

1. General taxis

The Dubai general taxi service is popular with both residents and visitors. The taxis are reliable, affordable, and convenient. Customers can reserve a taxi 24 hours in advance, and the dispatch center will assign a driver to pick them up.

2. Airport taxi

Dubai airport cabs are designated for visitors arriving at the Dubai International Airport. After arriving at the international airport, look into terminals 1, 2, and 3. There you will find booking counters with the taxi logo. [4]Dubai Taxi, “Airport taxi, https://www.dubaitaxi.ae/en/Our-Services/Airport-Taxi” 

The airport taxis are spacious and regularly maintained, available 24/7. Furthermore, the drivers are trained professionals and will be more than happy to assist you.

3. Hatta taxi

Hatta Taxi is an affordable and easy way to travel between Hatta and Dubai. The service was established in 2008 for tourists and locals who frequently travel between the two destinations. If your destination falls on the route, you can hop on one. [5]RTA, “Hatta taxi, https://www.rta.ae/wps/portal/rta/ae/public-transport/taxi/dubaitaxi#:~:text=Hatta%20taxi,and%20vice%2Dversa.”

Hatta Taxi operates on pre-determined routes between Dubai and Hatta, with six passengers per trip. There taxi stops at Sabkha and Al Aweer, making getting on and off the taxi for passengers.

4. Limousine taxi

Dubai is a world-renowned city for its luxurious hotels and high-end tourists attraction. A limousine is a perfect way to travel in style while getting around in Dubai.

Professional drivers will greet you at terminals 1, 2 & 3. They will then take you to your destination. You can choose the charging mode that is most convenient for you, including meter-based, zone-based, and time-based charging.

5. Ameera limousine

inarticle image-dubai taxi-Ameera limousine

Ameera Limousine is a luxury taxi service provider in Dubai with an all-female team of professional drivers. The luxury vehicles are designed for female customers who want an unforgettable travel experience.

They offer competitive rates, and vehicles can be booked easily via the DTC smart app or by telephone. Furthermore, the Ameera limousines arrive within 30 minutes or less of booking, making them a great choice for special occasions. [6]Ameera limousine, “DTC, https://www.dubaitaxi.ae/en/Our-Services/Ameera-Limousine”

6. Ladies and family taxi

Ladies and Families Taxi is a safe and comfortable mode of travel in Dubai. The cabs have professionally trained female drivers who can handle children and families.

The spacious taxis are always available. You can book them at airports, hospitals, and shopping malls. The pink rooftops make the taxis easy to spot. If you’re traveling with a family or children, ladies and family taxi is highly recommended.

7. Special needs taxi

The ‘Special Wheel for a Special Need’ taxi service provides safe and comfortable transport for people with special needs. The vehicles are modern and highly equipped with assisting rigs and handlebars with trained drivers.

The taxis are available for booking in Dubai via the dispatch center. These vehicles can be distinguished by their size, red roof, and universal special needs blue icon logo on doors and back windows. They provide 24/7 service for people with determination.

Now, let’s look at where to find a Dubai cab.

Where to find a taxi in Dubai?

inarticle image-dubai taxi-taxi stand

Taxis in Dubai are easy to find, and there are many ways to book one. You can easily find them in airports, taxi stands, and many places. Let’s look at some major places.

1. Airport

There are plenty of taxis at Dubai international airport to take you to the city. Look for a taxi logo in terminals 1, 2, and 3 in the airport to find the taxi booking counter. Once you’re there, you can choose from various types of taxis, all of which are safe and reliable.

2. Taxi stands

You can book a ride from one of the many taxi stands located throughout Dubai. Approach the driver and let them know your destination, then pay using cash, card, or an online payment method. Some of the popular taxi stands in Dubai are:

  1. City Guide Luxury Transport UAE

Location: Umm Ramool, Warehouse S7 Near RTA Customer Service Office, Dubai

  1. Penguin Luxury Passenger Transport LLC

Location:  JLT CLUSTER X, X2 tower 3503, Dubai

  1. Metro Taxi Company LLC

Location: Al Qusais Industrial Area, Al Qusais Industrial Area 1, Dubai

  1. Arabia Taxi

Location: Al Rebat Street, Umm Ramool Area, Dubai

4. Booking apps

People in Dubai can use a smartphone app to book a taxi. The app will show the user how long it will take for the taxi to arrive and how much the trip will cost. Likewise, the app also has multiple payment options.

These apps can be used in different languages, like English and Arabic. They also have ratings for drivers, trips, and issue-reporting features. The most widely used apps are DTC Smart App, RTA Taxi, Careem, and Uber.

5. By calling

A taxi will come to pick you up at the time you specify. You can pay by cash, card, or online transfer. If you have any special instructions for the driver, you can inform them ahead of time.

6. Streets

Hailing a taxi on the streets of Dubai is a quick way to get around the city. When you see a taxi, wave your hand, and it will stop for you. Be sure to agree on a fare before getting in.

What are Dubai taxi charges?

inarticle image-dubai taxi-taxi meter

The Dubai taxi fare system is simple. The Transport Authority manages the fares. Now, let’s look into the different fares of taxis in Dubai.

Ordinary cabs

The meter starts at 5 AED (6:00 AM to 10:00 PM) and charges an additional 2.19 AED for every kilometer traveled. If you order a taxi by phone or app instead of hailing one on the street, there is a booking fee of 10-12 Dirhams.

The fare is slightly more expensive from 10:00 PM to 6:00 AM. The meter starts at 5.50 AED but quickly becomes reasonable, making it an affordable way of transportation that greatly increases your convenience while in Dubai. [7]Dubai Taxi, “Service Fares, https://www.dubaitaxi.ae/en/our-services/taxi#:~:text=The%20meter%20starts,booking%20and%20distribution.”

Airport taxi

You can find an airport taxi 24 hours a day at the arrivals terminal. Dubai airport taxis operate at a flat rate of 25 Dirhams plus an additional fare of 1.75 Dirhams per kilometer. Hatta taxis also charge a flat rate of 25 Dirham per person. [8]Dubai taxi, “Airport taxi fare, … Continue reading

Ladies taxi

The meter starts at 25 AED from the airport. You will be charged 2.22 Dirhams per km. However, within the city, the meter starts at AED 5 AED (6:00 AM to 10:00 PM) and 5.5 AED (10:00 PM to 6:00 AM.). The per km charge is 2.19 AED in both cases. There is also a booking and distribution fee of AED 10 to 12 Dhs. [9]Dubai taxi, “Ladies taxi, https://www.dubaitaxi.ae/en/Our-Services/Ladies-And-Family-Taxi#:~:text=The%20meter%20starts,booking%20and%20distribution.”

Special taxis

The meter starts at 25 AED for trips from the airport. The meter starts at 5 AED (6:00 AM to 10:00 PM) and 5.5 Dirhams ( 10:00 PM and 6:00 AM.) The per kilometer charge is calculated at 2.33 AED. There is an additional charge of 10 to 12 AED in case of booking and distribution.[10]Dubai taxi, “Special taxis, https://www.dubaitaxi.ae/en/our-services/special-needs-taxi#:~:text=The%20meter%20starts,booking%20and%20distribution.” 

Hatta taxi

Hatta Taxi operates within pre-defined routes from Hatta to Dubai and back to Hatta, with six passengers maximum per trip. This vehicle charges a flat price of 25 Dirhams per head. There are no extra charges involved in this cab. [11]RTA, “Hatta taxi, https://www.rta.ae/wps/portal/rta/ae/public-transport/taxi/dubaitaxi#:~:text=Hatta%20taxi,and%20vice%2Dversa.”

Dubai taxi fares to different locations

Now, let’s look into taxi fares between popular places in Dubai.

Locations Distance  Estimated Fare  
Palm Jumeirah to Burj Khalifa 19 km 72 AED 
Museum of The Future to Dubai Aquarium & Underwater Zoo 5 km 25 AED 
The Dubai Fountain to Burj Al Arab 16.5 km  63 AED 
The Dubai Mall to Dubai Marina 21.2 km   77 AED 
Dubai Dolphinarium to Global Village 26.7 km  85 AED 
Dubai Miracle Garden to Ain Dubai Boulevad 17.5 66 AED 

What are Dubai taxi payment options?

There are a few different ways to pay for the Dubai taxi service. The most common methods are listed below:

Cash

If you want to pay in cash, remember that Dubai taxis only accept UAE Dirhams. Make sure you have the right change before hailing a taxi. Some drivers may not be willing to make changes for larger notes, so it is best to have smaller bills.

Credit card

Some Dubai taxis accept contactless card readers. If you like to pay by credit card, make sure the taxi driver accepts it. In addition, be aware that there may be a fee for using a credit card.

Apple pay

You can pay for your taxi fares in Dubai using Apple Pay. Major banks support this payment system in Dubai.

When prompted, hold your iPhone, iPad, or Apple Watch to the payment terminal. You will know that the payment went through when you see the Apple Pay symbol and a checkmark on the screen.

Samsung pay

Samsung Pay makes it easier to pay for things. You can use your Samsung smartphone to pay for Dubai taxi fares, which is very convenient.

You must add your card to the app to pay with Samsung Pay. Then hold your phone up to the reader. The payment will be processed instantly, and you’ll be on your way.

Careem pay

The UAE’s central bank has approved Careem Pay for taxi payments in Dubai. This will allow customers to top up their wallets and pay their fares using a phone number, QR code, or payment link. They can also earn rewards and redeem them for discounts and offers.

Nol card

The Nol card is a convenient way to pay for Dubai taxi fares in Dubai. With a single tap, you can pay your fare quickly and easily. The Nol card contains a tamper-proof chip that stores your fare information securely.

You can purchase your card at ticket offices, RTA customer centers, authorized sales agents, or online. You’ll enjoy the convenience and security when you use your Nol card to pay for a taxi ride.

What areas are accessible by taxis in Dubai?

inarticle image-dubai taxi-areas not accessible

You can take a taxi to many places in Dubai. However, some areas are not accessible by taxis. Some accessible areas are:

Airport

You can take a Dubai taxi to and from the airport. The fare will be calculated based on how far you travel. There is also an additional fee of 25 AED when you book a taxi. Taxis are available in terminals 1, 2, and 3 of the Dubai International Airport.

Intercity traveling

Taxis in Dubai can transport you to nearby emirates, such as Abu Dhabi and Al Ain. Your fare will be calculated according to the distance traveled or any additional charges involved. Discussing with the taxi driver or service provider before intercity traveling is always a good idea.

Shopping malls

Dubai taxis can drop you off near Dubai shopping malls. This is a convenient way to get around if you don’t want to drive and park your car. You can easily travel to popular malls like The Dubai Mall, Dubai Marina Mall, Mall of Emirates, and Dubai Festival City Mall.

Museums

You can learn about Emirati culture and heritage from one of Dubai’s many museums. You can reach popular museums like the Museum of The Future, Etihad Museum, House of Sheikh Saeed Al Maktoum, and more by taxi in Dubai.

Beaches

There’s no better way to experience the Dubai sun than by spending a day at the beach. And there’s no easier way to get to the beach than by Dubai taxi. Some popular beaches in Dubai are Kite Beach, Marina Beach, Jumeirah Beach, and more.

Compare taxis in Dubai to Uber and Careem

inarticle image-dubai taxi-uber vs careem comparison-01

We’ll now look into the comparison among taxi service providers in Dubai. The comparison is based in terms of cost, service, and availability. [12]Careem, “Trip fare calculation, https://help.careem.com/hc/en-us/articles/360040568534-Trip-fare-calculation” [13]Uber, “Fees, https://help.uber.com/riders/article/wait-time-fees-and-refunds?nodeId=469f1786-1543-4c83-abbf-ddccb7826fc2″

Initial charges

For the Dubai taxis, the initial booking charge is between 10 and 12 AED. Careem charges you every minute after the driver arrives at your pick-up point. However, Uber starts charging you two minutes after the driver arrives. The per-minute charge varies according to the time of the day.

Per kilometer charge

Taxi fares in Dubai cost 2.19 or 2.33 AED per kilometer, depending on the type of taxi you choose. The price for an Uber usually falls between 1.5 and 3 Dirhams, while a Careem fare ranges between 2 to 3 AED.

Service levels

Dubai taxi offers general, luxury limousines, airport, ladies, and special needs taxis. In Uber, you can choose among three levels Select, Balck, and Uber XL. Finally, Careem offers three classes Economy, Business, and Van/Max.

Additional charges

In addition to the standard taxi fare, several other charges may apply. These include airport pickup and drop-off fees, tolls, and additional charges for inter-city travel (depending on the destination).

The additional charges are included in your taxi fare and must be discussed with the driver to avoid confusion. Now, let’s look at what you can do if you do not find a Dubai taxi.

Things to do if taxis are not available nearby

If you can’t find a taxi, don’t worry. There are plenty of other options available. Some of them are listed below:

Use google maps

Google Maps can help you find the nearest taxi stand. Open Google Maps and type “taxi stand in Dubai” or “taxi stand near me.” You will see a list of nearby taxi stands and how far they are from your current location. Approach one and get a ride.

Call the hotline number

The transportation authority of Dubai has a toll-free number for taxi booking. Call customer care at +97180088088 and book a taxi from the dispatcher. The support is available 24/7 for queries.

Use taxi booking apps

You can use taxi booking apps to find a cab if you don’t see one nearby. These apps will show you cabs in your area in real time. Some widely used apps in Dubai for taxi booking are S’hail, Uber, Careem, etc. You can choose a book and wait or look for an alternative.

Ask for a lift

Ask around if you need a ride and can’t find a taxi in Dubai. The locals are willing to help out tourists. Also, you get to meet new people and learn about the culture.

How many taxis operate in Dubai?

Dubai is one of the world’s largest cities, and it’s no surprise that the taxi system is huge. Dubai’s taxi fleet comprises more than 5,000 active vehicles that operate 24/7 throughout the year.

The taxi fleet comprises taxis designated for service at Dubai International Airport, family, and special needs taxis. And with 12,000 drivers (male and female) serving the city, you’re sure to get where you’re going. [14]DTC, “DTC fleet, https://www.dubaitaxi.ae/en/About-DTC/Fleet-Facts#:~:text=500%2B%20Staff,available%2024/7″

Dubai taxis are world-renowned for their quality and service. They can be distinguished by their red rooftops and well-maintained clean interiors. All the vehicles follow safety standards along with satellite tracking.

Among the active vehicles, there are over 1700 hybrid taxis. The Dubai government has initiated a directive on saving power consumption and reducing carbon emissions.

Things to remember when booking a Dubai taxi

Some important considerations to remember when booking a taxi in Dubai are as follows:

Brand reputation

There are many different taxi companies in Dubai. Some reputed taxi service providers are Uber, Careem, and S’hail. They all offer comfortable rides so that you can relax and enjoy your journey.

Booking

Booking a taxi ahead of time guarantees the car of your choice ahead. You can also find discounts on websites when looking for a taxi in Dubai. So, make sure to choose an option with booking.

Pick and drop-off locations

When taking a taxi, it is important to remember where the driver will pick you up and drop you off in Dubai. If your destination is outside the city, tell the driver before getting in the taxi. You may also be charged an additional fee for leaving Dubai by taxi.

Special needy taxi

Special cabs in Dubai are designed for people with physical disabilities or medical conditions. The cabs have features and equipment that make them accessible for those with reduced mobility.

Dubai taxi fare

Agree on the price with the driver before traveling. Most drivers in Dubai charge by kilometer. If you are taking a long ride, you can also try negotiating with the driver over the price.

By following these simple tips, you can ensure a smooth and hassle-free experience when booking a taxi in Dubai.

How to report the misbehavior of Dubai taxi drivers

inarticle image-dubai taxi-taxi misbehaviour

If there is a problem with a taxi driver, do not hesitate to report it. You can contact the company through the app or website. Most apps have a section for reporting issues and customer service.

Dubai taxi hotline

You can call the Dubai Taxi Corporation (DTC) hotline at +97180088088 to report a complaint about a taxi driver. The number is toll-free and available 24/7.

Uber

Uber’s top priority is the safety of its riders and passengers. You can contact Uber’s regional support team if you witness any driver misconduct. The app also has a “Help” section that provides 24/7 call support and emergency assistance options.

Careem

You can contact Careem’s Help Centre 24/7 if you need to report any problems from your ride. To do so, go to your “Profile,” Click “Help,” and then select “Get help with this ride.” In addition, you can choose either “Message us” or “Call us.”

Related Info


FAQs

What is the price of a taxi in Dubai?

In Dubai, the taxi charge is 2.19-2.33 Dirhams per kilometer. In addition, if you book a taxi in advance, an extra 10-12 AED will be added to the fare. Also, an airport taxi will cost you an extra 25 AED. [15]Dubai Taxi, “Service Fares, https://www.dubaitaxi.ae/en/our-services/taxi#:~:text=The%20meter%20starts,booking%20and%20distribution.”

Is Uber Available in Dubai?

Yes, Uber is available in Dubai. You can use the app to book a taxi and track your driver in real-time.

Do Dubai taxi drivers speak English?

Yes, most Dubai taxi drivers speak English. Many tourists visit Dubai, so that you can expect a basic level of communication.

Are taxis in Dubai wheelchair accessible?

Yes, there are special cabs in Dubai that are wheelchair accessible. These cabs have features and equipment to make them accessible for those with reduced mobility.

Are Uber and Careem cheaper than Dubai taxis?

Uber and Careem have initial waiting charges, whereas Dubai taxis have booking fees. However, the per km charge of Uber and Careem fluctuates depending on the time of day.

Can I pay by card in a Dubai taxi?

Yes, you can pay by card in most Dubai taxis. In addition, you can also make online payments via Apple Pay, Samsung Pay, or Nol.

Can I wear a short dress while traveling in a Dubai taxi?

Yes, you can wear a short dress in a Dubai taxi. However, it is advisable for knee-length dresses in public places like malls and parks.

Final thoughts

Taxi in Dubai is a convenient and affordable way to get around the city. They are available 24/7 and can be booked in advance with several payment options. Most drivers speak English, so communication is not an issue. In addition, taxis in Dubai are wheelchair accessible and accept credit card payments.

We hope this Dbd guide on Dubai taxis has helped you learn everything about taxi services. Share this guide with your friends, family, or fellow travelers. Also, remember to follow our blog for more information.

About the author

Experienced Traveler | + posts

Adi Abbas is a travel enthusiast based in Dubai who has explored more than 15 countries in the Middle East and South Asia. He loves discovering different cultures, trying local food, and seeking out exciting things to do. His passion for travel has taken him to many places, where he's made unforgettable memories that will stay with him forever. Adi loves documenting his trips through photography and writing about his experiences.

Imran Hassan
Imran Hassan
Travel Specialist, Middle East | + posts

Imran Hassan is an experienced Travel Specialist for UAE and the Middle East. He is based in Dubai and specializes in creating unique itineraries to ensure his customers have the best possible experience during their stay. From selecting the right hotel to recommending must-see attractions, Imran's expertise ensures that all vacations are unforgettable.

References[+]