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Etisalat Office Branches in Dubai – Locations, Maps & More

Get details and direct directions to all Etisalat office branches in Dubai

Etisalat is a very popular mobile telecommunication network in Dubai. There are several Etisalat office branches in Dubai that provide constant services to their customers.

Etisalat has established eight easily accessible branches throughout Dubai. Many of them are open every day during office hours and provide a full range of services to Etisalat customers. There are also over 300,000 outlets and small shops providing Etisalat services across the UAE.

In this Dbd guide, you will learn about all the Etisalat branches in Dubai, where they are located, and their working hours. This guide will help you locate any Etisalat office if you need their assistance urgently.

Let’s take a look at where all the Etisalat office branches in Dubai are located.

Etisalat office branches in Dubai

There are many Etisalat stores in Dubai. Let’s take a look at them individually.

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1. Etisalat Head Office

Working hours: Saturday to Thursday: 9 AM to 7 PM

Address: Baniyas Rd, Deira, Riggat Al Buteen

Etisalat’s head office is located in Riggat Al Buteen, opposite the Union Metro Station in the Deira district. The head office is the main office of the organization where all the major works are done.

Etisalat’s head office guides and commands all its branches to follow certain orders and policies of the company.

2. Etisalat office in Dubai Mall

Working hours: Monday to Thursday: 10 AM – 11 PM | Friday to Sunday: 10 AM – 12 AM

Location: Dubai Mall, Lower Ground Floor, Financial center Road, Downtown Dubai

One of the most popular Etisalat branches in Dubai is located in the lower section of the Dubai Mall. The branch is quite popular and is generally crowded with customers that come for calling and internet services.

The Etisalat office in Dubai Mall opens every day of the week.

3. Etisalat office in “The Pavilion”

Working hours: 10 AM to 10 PM every day

Location: International City, The Pavillion

One of the Etisalat office branches in Dubai is in “The Pavillion”. The Pavillion is a very popular shopping center in Dubai and has a large influx of customers every day.

Many people visit the Etisalat office from 10 AM to 10 PM every single day to get services and report issues. The office also attracts customers from the International City, which has increased the number of Etisalat subscribers drastically.

4. Etisalat office in Dubai International Airport

Working hours: Sunday to Thursday: 9 AM to 5 PM | Saturday: 9 AM – 2 PM

Location: Dubai International Aiport, Terminal 1, 2, and 3

Dubai International Airport is one of the busiest airports in the world. In 2021 alone, it handled over 29 million passengers, many of whom used Etisalat numbers when touring the city.

Etisalat has made it easy to process requests at the airport. With so many people coming and going, it can be difficult to get help regarding communication services. Etisalat has provided a way for people to get the help they need without any problems.

The Dubai Etisalat office is located in all three airport terminals, with staff available to assist passengers with all their needs. The office is open from 9 AM to 5 AM every day except Friday.

This Etisalat branch is an essential service for those traveling to and from Dubai, and its location at the airport allows passengers to save time on purchasing a SIM card.

5. Etisalat store in Dubai International Financial Center

Working hours: Saturday to Thursday: 8 AM to 4 PM

Location: Sheikh Zayed Road, Al Wasl Business Center, Trade Centre

The Etisalat office located in Dubai International Financial Center is beneficial for the people living in the Al Jafiliya and Za’abeel neighborhoods.

This Etisalat office is situated in Al Wasl Business Center. It operates every Sunday to Thursday from 8 AM to 4 PM.

6. Etisalat office on Bay Avenue

Working hours: 10 AM to 10 PM every day

Location: Bay Avenue ground floor, Business Bay

Another amazing Etisalat store in Dubai is located in the Bay Avenue shopping district which is quite busy and full of shopping goers and customers.

Etisalat office on Bay Avenue provides services from 10 AM to 10 PM on every day of the week. Bay Avenue is one of the most reputed shopping districts in Dubai, so providing services in such a busy area has been very beneficial for the Etisalat organization.

7. Etisalat office in Mall of the Emirates

Working hours: 10 AM to 10 PM every day

Location: Level-1, Mall of the Emirates, Sheikh Zayed Road, Al Barsha 1

The Mall of the Emirates is one of the most popular shopping destinations in Dubai, and Etisalat has a presence there with an office on Level 1.

This office provides all of the company’s services, including Fiber home and 4G LTE installation services. Customers can come in and use the self-service machines to pay their bills or activate new services too. The staff is also on hand to provide assistance.

The office is open every day for 12 hours from 10 AM to 10 PM, including on the weekends. This gives customers plenty of time to come in and get the services they need.

8. Etisalat office in Dubai World Trade Center

Working hours: Saturday to Thursday: 9 AM – 5 PM

Location: Sheikh Zayed Road, World Trade Center

A very popular Etisalat office is in the World Trade Center. It provides services to local communities and people around the Sheikh Zayed Road area.

Since the WTC is a very popular place to visit for many locals and tourists, Etisalat’s office receives thousands of customers every day. Etisalat is also quite professional and serious about providing its services every Saturday to Thursday from 9 am to 5 pm. The store is closed every Friday.

Related Stories


How many branches does Etisalat have?

In Dubai, Etisalat has 8 major branches located all over the region. Etisalat also has over 300,000 branches all over UAE. This includes all the smaller stores and shops as well. [1]Etisalat, “About Etisalat, … Continue reading

How do I contact the Etisalat office?

You can contact the Etisalat office via this phone number: 971 800 55800. You can also contact them by sending an email to carriersupport@etisalat.ae.

Where is Etisalat available?

Etisalat is available in 16 countries in Asia, the Middle East, and Africa. In total, it has 155.4 million subscribers. [2]Etisalat, “About Etisalat, … Continue reading

Is Etisalat owned by the government?

60% of Etisalat’s share is owned by the government. The remaining 40 % is owned by the public and several companies in UAE. [3] Etisalat, “Ownership, https://www.etisalat.ae/en/etisalat-corporation.jsp#:~:text=The%20ownership%20structure%20changes%20%E2%80%93%20the,the%20remaining%2040%25%20traded%20publicly,”

Final thoughts

If you are in Dubai and need to visit the Etisalat offices for any reason, you can refer to our list of all the Etisalat office branches in Dubai at any time.

There are eight major Etisalat branches across several places in Dubai. These locations are easily accessible via public transport and many of them are open on all days of the week.

We hope this Dbd guide was helpful and that you found the Etisalat branches in Dubai you were looking for. Feel free to bookmark this page for future references as well.

About the author

Arijit Negi
Arijit Negi
Expatriate Living in Dubai for 18 Years

Arijit Negi is an expatriate living in Dubai for 18 years. He completed his degree in Master of Arts in Journalism from the University of Mumbai. Arijit focuses on providing helpful guides and information for ex-pats living in UAE and visitors to the UAE.

Omar Saeed
Omar Saeed
Middle East Senior Contributor

Omar Saeed is a Senior Contributor at DbdPost based in Dubai. He earned his degree in Master of Media and Communication from the University of Wollongong in Dubai and covers news, info guides, reviews, and opinion pieces on various topics related to the UAE.


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