feature image-how to cancel google fiber-google fiber illustration-01

How to Cancel Google Fiber: A Step-By-Step Guide 2024

Effectively cancel Google Fiber with our guide

Google Fiber is a high-speed internet and TV service offered by Google. If you are looking to cancel your subscription, make sure you check out the instructions on how to cancel Google Fiber.

To terminate Google Fiber, call their customer support at (866) 777-7550 or visit their website. You can follow the instructions under the “Cancel Service” section.

This guide provides step-by-step instructions for canceling Google Fiber subscription through the online portal or over the phone. It also covers the process for returning any equipment provided by Google Fiber and clarifies the billing cycle and refund policy.

How to cancel Google Fiber online

inarticle image-how to cancel google fiber-How to cancel Google Fiber online

Google Fiber internet service provider allows users to stream high-quality video, play online games, and download large files quickly and easily. If you want to cancel your Google Fiber service, you can do so easily through the online portal.

Here’s a step-by-step guide to help you unsubscribe from Google Fiber: [1]Google, “Cancel your Google Fiber, … Continue reading

Step 1: Log in to your Google Fiber account on the official website.

Step 2: Click on the “Manage Profile” option located under the Account page.

Step 3: Select “Cancel Service” from the drop-down menu.

inarticle image-how to cancel google fiber-step 3-02

Step 4: You will be prompted to provide your account number and contact information to verify your identity.

Step 5: Next, you’ll be asked to provide a reason for your cancellation. This information is important for Google Fiber to improve its services and understand the needs of its customers.

Step 6: Confirm your cancellation request.

Once you’ve completed these steps, your Google Fiber service will be canceled. You will receive a confirmation email from the company.

If you have any further questions or concerns, you can contact Google Fiber customer support for assistance.

Canceling Google Fiber over the phone

inarticle image-how to cancel google fiber-Canceling Google Fiber over the phone

To cancel Google Fiber subscription over the phone, follow these steps:

Step 1: Locate the phone number for Google Fiber customer support. This can typically be found on the official website or your billing statement.

Step 2: Call the customer support number during their business hours. These hours vary by location but are generally between 8 am – 8 pm local time, seven days a week.

Step 3: Once connected with a representative, inform them you want to cancel your Google Fiber service.

Step 4: The representative will ask you to provide information to verify your identity. This identity includes your account number, name, address, and phone number associated with the account.

Step 5: They may also ask you to provide a reason for your cancellation, which is important feedback for the company.

Step 6: Confirm your cancellation request with the representative. You will receive a confirmation email or letter from the company.

Returning Google Fiber equipment

inarticle image-how to cancel google fiber-Returning Google Fiber equipment

Returning Google Fiber equipment is a simple process that can be done through the mail. Here’s how:

Step 1: Gather all the equipment you received from Google Fiber, including modems, routers, and any other devices. Make sure everything is in good condition and free from any damage.

Step 2: Contact Google Fiber customer support to request a return authorization. They will provide you with a return authorization number to include with the returned equipment.

Step 3: Once you have the return authorization number, go to the Google Fiber website and log in to your account.

Step 4: Navigate to the “Equipment” section and select the items you wish to return.

Step 5: Google Fiber will provide a pre-paid shipping label that you can print and affix to the package. Alternatively, you can request that the shipping label be mailed to you.

Step 6: Pack the equipment securely and affix the shipping label to the package.

Step 7: Drop off the package at the designated shipping location or arrange for a pickup, depending on the shipping method you choose.

Step 8: Once the package is received, Google Fiber will inspect the equipment and confirm that it is in good condition. If everything checks out, they will remove the charges for the equipment from your account.

By following these steps, you can return your Google Fiber equipment with ease and avoid any unnecessary charges.

If you have any questions or concerns, don’t hesitate to contact customer support for assistance.

Billing and refunds

inarticle image-how to cancel google fiber-Billing & Refund

Here’s some information about billing and refunds for Google Fiber service:

Billing cycle

Google Fiber bills its customers monthly. The billing cycle begins when the service is activated and ends on the same day of the following month.

For example, if your service were activated on the 5th of the month, your billing cycle would be from the 5th of one month to the 5th of the next.

Final bill after cancellation

If you decide to cancel your Google Fiber service, you will receive a final bill that will include any outstanding charges or fees that are owed.

The final bill will typically be generated within a few days after the cancellation request is processed. Google Fiber may prorate charges based on the date of cancellation.

Refund policy

If you have prepaid for any services or charges and canceled your Google Fiber service, you may be eligible for a refund.

The refund amount will depend on the date of cancellation and any outstanding charges that may be owed. Google Fiber typically issues refunds within 30 days of cancellation.

If you have any questions about billing or refunds, contact Google Fiber customer support for assistance. They can provide more specific information about your account and the refund process.

Related Stories


Will I be charged for canceling Google Fiber?

No, you will not be charged for canceling Google Fiber. However, you can be charged for any outstanding balance on your account.

How do I cancel Google Fiber service?

To cancel Google Fiber subscription, you can contact Google Fiber customer support. You can reach them through the Google Fiber website or by calling their customer support number.

What is the Google Fiber cancellation process?

The Google Fiber cancellation process involves contacting customer support, providing your account information, and scheduling a cancellation date.

You may be asked to return any Google Fiber equipment or pay any outstanding balances on your account.

Can I pause my Google Fiber subscription instead of canceling it?

No, Google Fiber does not offer a pause option for subscriptions. You must cancel your subscription if you no longer want to use the service.

How long does it take to cancel Google Fiber?

The cancellation process can take a few days to complete. You must schedule a cancellation date with customer support and return any Google Fiber equipment.

What happens to my Google Fiber equipment after I cancel?

You will need to return any Google Fiber equipment after canceling your subscription. You may be charged for any unreturned equipment.

Although it may seem like a difficult task, canceling Google Fiber subscription can be made easy with the right information and guidance.

This guide on how to Cancel Google Fiber provides step-by-step instructions to help you easily cancel your service.

About the author

dbdpost fav icon

DbdPost Staff is a team of writers and editors working hard to ensure that all information on our site is as accurate, comprehensive, and trustworthy as possible. Our goal is always to create the most comprehensive resource directly from experts for our readers on any topic.


Scroll to Top