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How to Cancel Instacart: Updated Guide 2024

Learn about canceling Instacart effectively with our guide

Instacart is a grocery delivery service that allows customers to shop from their favorite stores online. Aside from the popular shopping or delivery process, there may come a time when you need to cancel your Instacart account.

To cancel Instacart account, you can visit the official website via a computer or a smartphone. Also, you can delete your account by filling out a simple form and confirming the email you’ll receive.

In this updated Dbd guide for 2023, we look at how to cancel Instacart membership in detail. We’ll also look into potential issues and things to expect after cancellation.

So if you’re looking to cancel your Instacart subscription or account and need some guidance, read on to learn more.

How to cancel Instacart account?

inarticle image-how to cancel instacart-how to cancel instacart account_How to cancel instacart account

Instacart is a popular grocery delivery service that helps you order groceries easily. They feature products from some of the popular companies like Costco, Safeway, and more. 

However, for various reasons, some users may want to cancel their Instacart account.

Terminate Instacart subscription using the website

Canceling an Instacart account can be a quick and easy process. If you have decided to cancel your Instacart account, you can do so through the website or Instacart app. [1]Instacart, “Cancellation, https://www.instacart.com/help/section/360007797952/4408784716820″

inarticle image-how to cancel instacart-Terminate Instacart subscription using the website step 1

Step 2. Click the three horizontal line menu (hamburger menu) located on the top left corner of the page.

inarticle image-how to cancel instacart-Terminate Instacart subscription using the website step 2

Step 3. Select Your Instacart+ membership plan from the menu.

inarticle image-how to cancel instacart-Terminate Instacart subscription using the website step 3

Step 4. Scroll down to the bottom right of the page and click on End Membership.

inarticle image-how to cancel instacart-Terminate Instacart subscription using the website step 4

Step 5. On the new page that appears, click Continue to cancel.

inarticle image-how to cancel instacart-Terminate Instacart subscription using the website step 5

Step 6. Provide reasons for canceling your account (optional) and click the End on February 21, 2024 button.

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Step 7. A cancellation screen will appear, confirming that your Instacart account has been canceled.

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Canceling Instacart order

Instacart provides a convenient way to order groceries online and have them delivered. However, there may be times when you need to cancel an order. In this section, we will go over how to cancel Instacart order. [2]Instacart, “Canceling order, https://www.instacart.com/help/section/360007797992/360058998472″

Step 1. Go to the Instacart website and log in using your username and password.

inarticle image-how to cancel instacart-Deleting Instacart account step 1

Step 2. Click the three horizontal line menu (Hamburger menu) located on the top left corner of the page.

inarticle image-how to cancel instacart-Canceling Instacart order step 2

Step 3. Select Your orders from the menu.

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Step 4. Choose the order you want to cancel and click View order detail on the right side of the page.

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Step 5. Click on the three-dot icon (More).

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Step 6. Click Cancel order from more options.

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Step 7. Confirm that you want to cancel the order by clicking Cancel order again.

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Step 8. Choose the reason why you are canceling the order and click Submit.

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Deleting Instacart account

Deleting your Instacart account is a straightforward process, but it’s important to note that it is irreversible.

If you’re sure you want to delete your account and all the data associated with it, follow the steps outlined below.

Step 1. Go to the Instacart website and log in using your username and password.

inarticle image-how to cancel instacart-Deleting Instacart account step 1

Step 2. Navigate to the account deletion form by searching for it in the Instacart help center. Or click here to get direct access to the form.

Step 3. Scroll down to the Delete My Personal Information option under Request Type.

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Step 4. Check the verification box and click on Submit.

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Step 5. After submitting the form, you will receive an email on your registered account.

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Step 6. Open the email and click on the Confirm Email button to confirm your request.

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Step 7. You will receive a confirmation page once your click the confirm button.

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This denotes the request to delete your account has been processed. The email will expire after 7 days, or else you’ll have to resubmit the deletion request. However, you can continue placing orders for the next 30 days.

What happens after you cancel?

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Once you have successfully canceled your Instacart account, you might wonder what happens next. In this section, we will go over what you can expect after canceling your account.

Let’s look at them in detail.

  • You will receive a confirmation email that your account has been canceled.
  • Users will still be able to access the platform and place orders if their account is active.
  • Your account will be charged till the end of the next billing period. 
  • You can still place orders within 30 days of deleting your account.
  • When you delete your account, all of your personal information and account data will be deleted.
  • When you choose to delete your account, you’ll get a confirmation email that expires in 7 days.
  • If you change your mind, you can always renew your membership and start shopping.

However, if you encounter any issues, you can reach out to a customer service agent. You can contact them by calling +1 844 981 3433 or using chat assistance.

Common issues when canceling Instacart

inarticle image-how to cancel instacart-Common issues when canceling Instacart

Here are some common issues that Instacart users may encounter during Instacart online shopping cancellation. Also, we’ll share tips on how to resolve them:

Difficulty accessing the membership cancellation page

Some users may have trouble finding the subscription cancellation page or accessing it. If this happens, try re-logging into your account before attempting to cancel again. 

Also, check your internet connectivity or update the app if you’re accessing via smartphone. If you cannot cancel membership, contact customer support for assistance.

Unexpected charges

Some users may notice unexpected charges on their accounts even after canceling. This can happen if you have a pending order or you’re subscribed to other memberships. 

To avoid this, make sure to check your account and orders carefully. Also, verify you’re no longer in any paid membership plans on the platform. In case of further issues, try contacting customer service.

Confusion about Instacart refund

Some users may be unsure if they are eligible for a refund after canceling their membership. You can get a full refund if you’ve made an order using Instacart+ within the first 15 days of your subscription.

Instacart also refunds orders when items are damaged or missing. You’ll have to apply within 7 days of placing the order. Also, the refunds might take 5 to 10 business days to process.

Cancellation fee

Instacart does not charge a cancellation fee for canceling your account. If you see any additional charges, contact customer service for assistance.

Instacart only charges cancellation fees on orders, this depends on the type of order and may amount up to $15.

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FAQs

How do I cancel my Instacart express membership?

To cancel your Instacart Express membership, you can log in to your account. After clicking Your Instacart+, you’ll find the option to end your subscription. 

Can I cancel an order on Instacart?

Yes, you can cancel an order on Instacart before it has been delivered. However, you may be charged up to 15 USD depending on the type of order. 

Will I get a refund if I cancel my Instacart membership?

You can only apply for a refund if you’ve made an order using Instacart+ within the first 15 days of subscription.

Also, you can claim refunds on orders in case of missing or damaged goods, as mentioned in Instacart cancellation policy.

How long does it take to cancel Instacart membership?

The cancellation process takes effect immediately after you apply for cancellation. However, we recommend manually verifying after you cancel your membership.

Is there a cancellation fee for Instacart membership?

There is no cancellation fee when you cancel Instacart+ membership. However, you can still make normal orders from your free account. 

How do I confirm that my Instacart membership has been canceled?

You should receive a confirmation email from Instacart after you cancel the membership. If you do not receive a confirmation email, you can contact the customer support team.

Steps to cancel Instacart membership is a simple process that can be done through the website or mobile app.

We hope this Dbd guide on how to cancel Instacart has been helpful.

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