How to Cancel Thrive Market Membership: (Updated 2024)

Thrive Market is an online grocery store and food delivery service that offers natural and organic products. Their online grocery stores provide a convenient and affordable way to access healthy and organic food. 

You can terminate Thrive Market membership via the website, online, or email. To cancel from the site, click the green chat button on the cancellation page.

In this Dbd guide, we will guide you through detailed steps on how to cancel Thrive Market membership. We will also discuss things to consider and refund policies. 

How to cancel Thrive Market membership?

In this section, we will provide you with instructions on how to cancel Thrive Market membership with various methods. 

Method 1. Cancelling Thrive Market subscription online

Canceling your Thrive Market membership online is a quick and easy process. You can take help from the virtual chat assistant to cancel.

Here are the step-by-step instructions to follow:

Step 1. Log in to your Thrive Market account on their website.

Step 2. Go to the cancellation page.

Step 3. Click on the green chat button at the page’s bottom right corner.

Step 4. Provide your registered email to the customer service assistant.

Step 5. Choose a reason behind the cancellation from the drop-down menu.

Step 6. Select No, I’d like to cancel, or No, I still want to cancel, ignoring Thrive Market offers.

Step 7. An agent will contact you shortly to confirm the cancellation of your paid membership period.

Method 2. Terminate Thrive Market membership via phone 

Canceling your Thrive Market membership over the phone is another option. Here are the step-by-step instructions to follow: ^[1]Thrivemarket, “Phone, https://help.thrivemarket.com/hc/en-us#:~:text=(866)%20419%2D2174,8%3A00AM%20%2D%204%3A00PM%20(PST)”

Step 1. Dial Thrive Market’s customer service phone number at 1-866-419-2174.

Step 2. Follow the prompts to speak with a customer service representative.

Step 3. Provide the representative with your account information, like name, email, and account number.

Step 4. Let the representative know that you would like to cancel your membership.

Step 5. They may ask you to confirm your reason for canceling, as well as offer alternative options.

Step 6. After confirming your cancellation, they will provide you with any additional details. 

Method 3. Unsubscribe from Thrive Market by email

However, if you are comfortable writing your request rather than calling, you can email the request. You can also cancel your Thrive Market membership via email request. Here’s how:

Step 1. Go to the Thrive Market email request page.

Step 2. Under Submit a Request, select All Member Inquiries.

Step 3. Provide your contact and registered email associated with your Thrive Market account.

Step 4. Enter a subject line, such as Membership Cancellation Request, and briefly describe your request in the message box.

Step 5. Be sure to include any necessary information, such as your account number or reason for cancellation.

Step 6. Click Submit to process your request.

Things to consider before canceling membership

Before canceling your Thrive Market membership, it’s important to consider several things. These factors help you make the right decision for you.

Here are some key factors to keep in mind:

Alternative options to cancel

In addition to canceling online, via phone, or email, there may be alternative options. For example, you could try contacting customer service to discuss any concerns and see if there are any alternatives to canceling.

Membership benefits 

Consider the benefits you’ll give up by canceling your membership. There are benefits, such as discounted prices, over 6000 options, helping the community, etc. ^[2]Thrivemarket, “Benefits, https://thrivemarket.com/blog/the-benefits-of-a-thrive-market-membership#:~:text=6%2C000%20wholesome%20food%2C%20home%2C” 

Evaluate whether these benefits are essential and whether you can find similar deals elsewhere.

The impact on your account

Canceling your membership will impact your account and progression. For example, you’ll lose your Thrive Cash or other benefits associated with your membership.

Timeframe

Consider the timeline for your cancellation and how it will impact your future orders. If you have any pending orders or subscriptions, you may want to wait until they are delivered. Also, the best time is to cancel before auto-renewal.

Refund policy

Familiarize yourself with the Thrive Market membership cancellation policy and how it applies to cancellations. 

For example, annual membership can be subject to benefits than other plans. Also, you can save from membership fees or additional charges after free trial cancellation.

Other subscription options

Consider whether other free or paid subscription options are available that may better suit your needs. For example, you may want to consider a monthly subscription instead of an annual one.

Personal financial situation

Consider your financial situation before you continue with cancellation. If you’re facing financial hardship, there may be alternative options available.

Feedback

If you’re canceling due to issues, consider providing feedback to Thrive Market.  Your feedback helps them to address any concerns and potentially improve Thrive Market offer to customers.

By considering these factors, you can make an informed decision while canceling.

Refund policy

Refunds are an important aspect to consider when canceling your Thrive Market membership. It’s important to note that Thrive Market does not accept physical returns of items or orders.

However, you can contact their customer support team via chat if you have received damaged goods.

To initiate a refund for your Thrive Market membership, you must notify them via chat within 21 days of purchase. A customer representative will guide you through the process.

However, it’s also worth noting that merchandise and app subscription is not eligible for refunds. This includes digital downloads, gift cards, and gift memberships. Additionally, final sale items cannot be returned or exchanged.

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FAQs

Before canceling, members should consider alternative options, membership benefits, and the refund policy.

We hope this Dbd guide on how to cancel Thrive Market membership has been helpful.