feature image-how to cancel weight watchers -cancel weight watchers with weighing machine and person exercising-01

How to Cancel Weight Watchers: Updated Guide 2024

Discover methods of canceling Weight Watchers

Weight Watchers (now WW International) is a popular weight-loss program and fitness subscription with a comprehensive diet plan. However, circumstances may arise where you may need to cancel your subscription.

Users can cancel Weight Watchers membership via website, email, or by phone. You can fill out a cancellation form to process your request after giving all the info.

In this Dbd guide, we will look into step by step guide on how to cancel Weight Watchers subscribers. We’ll also look into ways to contact customer support in detail.

How to cancel Weight Watchers?

inarticle image-how to cancel weight watchers-How to cancel Weight Watchers

In this section, we’ll look into step-by-step instructions on how to cancel Weight Watchers membership. We’ll look into detail for cancelation via their official website, email, and phone.  

Method 1. Cancel auto renewal of Weight Watchers online

Canceling your Weight Watchers membership online is a straightforward process. Here’s a step-by-step guide to cancel online. [1]Weightwatchers, “Cancellation, https://www.weightwatchers.com/us/cancellation”

Step 1. Login to your account

Go to the Weight Watchers website and enter your registered email. Follow the prompts and enter your username and password to log in.

feature image-how to cancel weight watchers-method 1 step 1

Step 2. Go to your profile page

Once you’re logged in, click the link that takes you to your profile page. You should see several options here, including one that says, Cancel my account.

feature image-how to cancel weight watchers-method 1 step 2

Step 3. Read and follow the cancellation instructions

Once you’ve found the Cancel my account button, click it.

In case you are directed to a webpage that offers different cancellation options, keep scrolling until you find the “Complete cancellation” button and click on it.

Step 4. Fill out the details

Here, you’ll be asked to fill in your member number, name, email, and other information. Complete the necessary information in the cancellation form.

feature image-how to cancel weight watchers-method 1 step 4

Step 5. Wait for confirmation

Once you have completed the form, wait for a notification about Weight Watchers cancellation. You will also receive an email confirming that you have canceled your subscription.

Taking screenshots of your computer screen during cancellation is also a good idea. This will work as proof in case of any disputes. 

By following these steps, you can cancel your Weight Watchers subscription easily and avoid any further charges.

Method 2. Terminate Weight Watchers account via phone

inarticle image-how to cancel weight watchers-Method 2. Terminate Weight Watchers account via phone

Canceling a Weight Watchers subscription over the phone is a quick and easy option. In this section, we will guide you through the step-by-step to cancel over the phone.

Step 1. Dial the Weight Watchers customer service phone number

Step 2.  Wait to speak with a customer service representative

Once you have selected the option for cancelling your subscription, you will be connected with a live agent. They will assist you with the cancellation process and any additional info.

Step 3. Provide your account information

The agent will ask you for your account information for a cancellation request. This includes your account number, name, email address, and other identifying information.

Step 4. Request cancellation of your subscription 

Once the agent has verified your account information, inform them you wish to cancel your subscription.

Step 5. Follow any additional instructions

The agent may provide additional instructions or ask you to confirm the cancellation request. Follow their instructions carefully.

Step 6. Receive confirmation of cancellation

Once the cancellation is complete, the agent should provide you with confirmation. Be sure to ask for any confirmation numbers or other documentation for your records.

Method 3. Weight Watchers account deactivation via e-mail

inarticle image-how to cancel weight watchers-Method 3. Weight Watchers account deactivation via e-mail

You can also cancel your Weight Watchers subscription through e-mail. Follow the below-mentioned steps to cancel:

Step 1. Go to the cancellation form

Visit the WW membership email cancellation form online. You will need to fill out this form to request membership cancellation.

Step 2. Fill out the form

Enter your personal information, such as your name, email address, and email. You may also be asked to provide your member number or other identifying information.

feature image-how to cancel weight watchers-method 3 step 2

Step 3. Wait for confirmation

Weight Watchers states that it may take up to 72 hours for your cancellation request to be processed. Once the cancellation has been processed, you should receive an email confirming your request.

Step 4.  Check for the confirmation email

Look for the confirmation email to ensure your cancellation request has been accepted. Check your spam folder if you do not see the email in your inbox.

Contacting Weight Watchers customer service

inarticle image-how to cancel weight watchers-Contacting Weight Watchers customer service

When canceling a Weight Watchers subscription, contacting their customer service is essential. This section provides information on Weight Watchers’ customer service. 

We have explained everything in detail, including the available options and relevant terms.

Phone support

Shop customer support

The phone hours for Weight Watchers shop customer service are from Monday to Friday, from 9:00 AM to 9:00 PM ET.

Track order status

Here, you can input your order number and email address to check your order’s status.

Email support

Additionally, you can contact Weight Watchers customer service via email at customerservice@weightwatchers.com. Include your account information and the reason for your cancellation request in the subject. A representative will get back to you shortly with further instructions.

Social media

Social media support is ideal for those who prefer casual communication and fast response times.

Overall, contacting Weight Watchers customer service is an essential step when canceling. Knowing the available options and phone hours will make the process smooth.

Related Stories


You can unsubscribe from weight watchers easily via the website, over the phone, or by email.

We hope this Dbd guide on how to cancel Weight Watchers has been helpful. 

About the author

dbdpost fav icon

DbdPost Staff is a team of writers and editors working hard to ensure that all information on our site is as accurate, comprehensive, and trustworthy as possible. Our goal is always to create the most comprehensive resource directly from experts for our readers on any topic.


Scroll to Top