How to Check Amazon Gift Card Balance: Complete Guide 2026

Are you an Amazon shopping app user wondering how to check Amazon Gift card balance without redeeming it? Don’t worry, it’s easy, all you have to do is follow a few simple steps.

To check your Amazon gift card balance, you can either use the Amazon shopping app or visit the Amazon website. Simply follow the steps provided, and you’ll be able to see how much balance is left on your gift card and even reload it if needed.

We’ve covered you whether you’re using the app or the website. This guide will walk you through checking your Amazon gift card balance. With just a few easy steps, you’ll know how much balance is left on your gift card and can reload it if needed.

What is an Amazon gift card balance?

A gift card is a prepaid debit card used to purchase goods and services from a specific merchant. 

An Amazon gift card, in particular, is a type of gift card that can be used to buy products from Amazon.com or its affiliated websites.

The amount of money stored on an Amazon gift card is known as the gift card balance. It’s like the amount of money you have in your wallet, except that it’s stored on the gift card. 

Checking your gift card balance regularly ensures you know how much money you have available.

To check and control your Amazon gift card balance, follow the steps in this guide. ^[1] Amazon, “Gift card redemption issues, https://www.amazon.com/gp/help/customer/display.html?nodeId=GKHH2QV3FXHLQPE7″

How to check Amazon gift card balance?

You can check your Amazon gift card balance using three different methods. 

Choose the method that works best for you by following these steps:

Checking Amazon gift card balance on the website

To check how much money is left on your Amazon gift card, you can do it online in two ways.

Method 1: Checking Amazon gift card balance through the account and lists

This is a faster way to check through a few steps to follow.

Step 1: On your website browser, log into your Amazon account

Step 2: Go to the Accounts and Lists section(Profile button) and click on it, directing you to a new page.

Step 3: You can see multiple dialogue boxes over there, out of which click on Gift Cards

Step 4: You can view your account’s Amazon gift card balance.

Method 2: Checking Amazon gift card balance through gift cards option

This is a feasible method on the website to check the value of your various gift cards and of card’s balance.

Step 1. On your website browser, log into your Amazon account.

Step 2: On the menu bar icon, click the Gift Cards option, click on it.

Step 3: You will be redirected to a page of several to select gift cards and card options.

Step 4: Click on ‘View Gift Card Balance

Step 5: You can reload your balance and see now how much you have left on your card.

Checking Amazon gift card balance on the mobile app

If you prefer using the Amazon app instead of the desktop browser. You can check your balance on your phone by following these steps:

Step 1: Open the Amazon App, and you will be on the Amazon homepage.

Step 2: Go to your account icon, and tap the section next to the home icon.

Step 3: Scroll down to see the current Gift Card Balance.

Step 4: If you wish to sign up to know more about your gift card or think it still needs to be refreshed, click manage.

Step 5: You will be redirected to the balance section page showing the activities on your Amazon app.

This method can be used in both Android and iOS.

Checking Amazon gift card balance through customer service

If you’re having trouble checking your Amazon balance, you can troubleshoot and reload it manually using the following steps. You can get help from a customer service representative or a support representative.

Here’s what to do:

Step 1: If you’re using a desktop browser, look for the three-lined icon bar in the top left corner and click on it. If you’re using an Android or iOS device, look for a similar icon in the bottom right corner and click on it to go to a new page.

Step 2: Click on Customer Service.

Step 3: Click on Payment, charges or gift cards.

Step 4: Click on Problem with a Gift Card

Step 5: Click on the issue you faced, and they will give you the solution.

What to do if there are issues with Amazon gift card balance?

If you have issues with your Amazon Gift Card Balance, here are some common issues and how to fix them: ^[2]Amazon, “Gift card redemption issues, https://www.amazon.com/gp/help/customer/display.html?nodeId=GKHH2QV3FXHLQPE7#:~:text=You’ve%20Already%20Applied,of%20your%20purchase.”

Your gift card has already been applied to your account

If you get an error message saying your gift card has already been redeemed, don’t worry. Amazon automatically keeps track of the amount in your account so you can use it later when you purchase. You don’t need to enter the code again.

Your claim code is unreadable

If you enter your claim code and cannot be read on your Amazon account, contact Amazon customer support immediately. They will help you fix the issue once you provide them with your credentials.

The wrong account has redeemed your gift card

Once you use the code, you cannot transfer it to a different Amazon account. Therefore, you should keep track of your balance activity to avoid this problem.

You can’t see your redeemed balance

If you have redeemed your gift card balance but cannot see it in your account, try reloading it. Contact a customer service agent for further assistance if you need help solving your problem.

If you need more help, reach out to Amazon’s customer service agents.

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FAQs

If you want to check your Amazon gift card balance, there’s a simple process you can follow. This helps you keep track of your spending and manage your gift card balance within your budget.

If you have any issues with checking your Amazon gift card balance, follow the guidelines in this guide.