If you are not sure how to delete Shein account, this Dbd guide will help you solve your problem quickly.
It is not easy for users to find a way of deleting the Shien account on their official website. That is why we have listed here different methods that can help you permanently delete your Shein account easily and quickly.
Use any of these methods to delete your Shien account without facing any problem.
How to delete Shein account?
Well, there are four different ways to delete your Shien account. You can follow any one of them.
Before that, there are few points to keep in mind while deleting your Shien account. Your profile gets deleted permanently after three days once you confirm the account deletion. And there should not be any incomplete orders or post-sale orders as well as unwithdrawn money in your Shein Wallet.
When you delete your Shein account, all of your account information will be permanently erased, including orders history and wish lists. You will also lose the credit card details you have added to your account from the Shien website or app.
Now, let’s look at the different methods in detail and find out the fastest and easiest way to delete your Shein account.
Method 1 How to delete Shein account via a web browser?
To delete your Shien account from your web browser, follow the steps listed below:
1. Go to “My Profile”
At the top right of the page, click on “My Profile” option to go to your profile settings.
2. Click on “Account Security”
At the left sidebar under My Account, you will see a link for “Account Security.” Click on it to go to your security settings.
3. Click on “Delete Account”
Once you are on the Account Security page, you will see a “Delete Account” link. Click on it.
4. Click “Apply to Delete Account” button
Once you are on the Delete Account page, you can see the “Apply to Delete Account” button. Click on it to delete your Shien account completely.
Now, let’s look at the second method of deleting your Shein account from the app.
See also: Here is how to track Shein order
Method 2 How to delete Shein account through app?
It is almost the same process as deleting your Shein account from web browsers. If you are already logged in on the Shein app, follow the steps listed below to delete Shein account.
1. Click on “Me” tab
At the bottom right corner of your screen, you will see a “Me” tab. Click on it to go to the profile settings page.
2. Click on “Account Security”
Once you are on the profile settings page, you will see an “Account Security” link. Click on it to go to your account security settings.
3. Click on “Delete Account”
Once you are on the Account Security page in your Shein app, you will see the “Delete Account” link. Click on it.
4. Click the “Apply to Delete Account” button
You can see the “Apply to Delete Account” button at the bottom of the Delete Account page in your Shein app. Click on it to delete your account completely. This completes the steps of deleting your Shien account through the app.
Now, let’s have a look at the third method of deleting your Shein user account through customer support.
Related info: Check out this – Shein reviews, where we have provided detailed insights about Shein.
Method 3 How to delete Shein account via customer support?
Shein provides consumers with a wide range of options to contact customer service. Both the web browser and app versions of Shein enable users to reach out for help. Whether you are using your web browser or the app, contacting customer care is the same procedure. We will show you how to get Shein customer support to delete your Shein account.
It is recommended to proceed via the two methods mentioned earlier to delete Shein account. If, for some reason, you are not able to remove your account, consider utilizing this technique to contact customer care and get your account deleted. Follow the steps listed below to delete Shein account via customer support.
1. Visit the “Customer Service” page
To visit the “Customer Service” page, log in to your Shein account via a web browser. At the top right corner menu, you will see a customer support icon. You can click on it to start a live chat.
2. Select the “Account Issue” category
You can see the different categories on the right side of the customer service page. Select the “Account Issue” category so that an agent can assist you in deleting your Shein account.
3. Select the “Unsubscribe and Delete” button
After selecting an account issue category, you can see various buttons popping up on your screen. Select the “Unsubscribe and Delete” button to continue the process of deleting your Shein account.
4. Select the “I want my Shein account deleted” option
Once you click the unsubscribe and delete button, you can see few other options poppings up on your screen. Select the “I want my Shein account deleted” option on your chat screen to continue to delete Shien account.
5. Click on the “Contact Agent” button
You will now see a “Contact Agent” option. To begin chatting and request to delete Shein account permanently, click on it.
This completes the process of deleting your Shien account through customer support.
Now, let’s take a look at the fourth method of deleting your Shein account by reaching out to their customer support through email.
Method 4 How to delete Shein account via email?
If you cannot delete your Shein account from the methods listed above, you can contact Shien via email to delete your account from their server.
This method requires you to send an email to “data@shein.com” with the subject line “Delete My Shein Account” to their customer care department.
Follow these steps to contact Shein via email to delete your account.
1. Include the following details in the email
You will need to include specific details about your Shein account in your email to data@shein.com. It will help them to identify your account and act accordingly.
a) Add “Delete My Shein Account” in the subject line.
b) Include your display name in your account
c) Email address under which the Shein account has been registered
2. Sending an email to “data@shein.com”
Once you have included the above details in your email, it is time to request to delete your Shein account.
It is important to note that you should email them with the same email account you are registered with initially.
Your message should say that you would like to delete your Shein account from their service.
You will need to send an email to “data@shein.com.”
This is the process to contact Shein via email and request them to delete your account. It may take a while for them to respond and act upon your request.
How to remove credit cards information from Shein account?
As a safety measure, it is better to remove credit card information before you delete Shein account.
Please follow these steps below to remove your credit cards from your Shein account:
- Login your accounts either via a web browser or app
- Go to “My Profile”
- Click on the “My Payment Option” link, which you can find under the My Account section
- You can see all your credit cards associated with your account on the My Payment page. Click the “remove” option for each card you want to remove
If you face any issues while removing your credit cards, please contact their customer support via live chat or email.
Why should you delete your Shein account?
If you are no longer interested in using Shein services, it is better to delete your account. Deleting your Shein account ensures that you do not receive any promotional emails and texts from Shein anymore.
It will also prevent your personal data from falling into the wrong hands and protects your credit cards information from fraud.
Please keep in mind that once you delete your account, you will not be able to recover it back. This means that you will also lose all the data associated with your Shein account, including your entire order history, credit cards information, files, personal data, etc.
How to recover Shein account?
If you wish to recover your Shein account after it has been deleted, you must do so within three days of account deletion.
For account recovery, you have to contact Shein customer support via email or live chat.
Be sure to include your registered email address in the message detail because that’s how Shein will be able to verify your account and return it.
However, if you are unable to re-access your Shein account within three days of deletion, it will be impossible to recover it. You will have to create a new account with Shein, and all your past orders and personal data will not be linked to your new account.
FAQs about Shein account
How to delete Shein account from Facebook?
Before deleting your Shein account, you must first disconnect your Facebook connection.
To disconnect the Facebook account from Shein, follow these steps:
1. Log in to your Facebook account.
2. Go to the “Apps” section in “Account Settings.”
3. You will see a list of apps that are connected with your Facebook account. Search Shein in the list and click on the “x” icon to disconnect it from your Facebook.
4. Now, try deleting your Shein account, and you should have no issues.
Which is the quickest way to delete Shein account?
The quickest approach to delete Shein account is to start the deletion process via a web browser or a Shein app.
Sending an email to data@shein.com and requesting via customer support are also other available options. However, it might take a while to process your request.
Is it safe to delete Shein account?
Of course, it is always safe to delete Shein account if you are no longer using it. Deleting your account will prevent any promotional messages and texts from reaching you.
This also protects your personal information and credit card details from fraud. It is advised that you remove all your payment information before deleting your Shein account.
However, keep in mind that you will lose all your data, including order history, personal information, and other data, if you delete your account.
Does Shein steal your information?
Shein has a strict privacy policy that ensures all your data is safe. So they do not steal or sell any of your personal information and credit card details.
However, they have stated in their privacy policy that they may share your personal information with third-party service providers such as:
– IT system and software service providers
– Payment service providers
– Marketing and advertising services
– Order fulfillment service providers
– Customer service providers
– Fraud prevention and information security service provider
– Law enforcement and other relevant public authorities [1]https://us.shein.com/Privacy-Security-Policy-a-282.html#ps-t2
Is Shein legit?
Yes, Shein is a legitimate online fashion retailer that started in 2008. The company has its headquarter in Nanjing, China. It is authorized by PayPal, one of the largest payment service providers in the world. You can also find Shein on social media platforms like Facebook, Instagram, Twitter, etc.
Can I permanently delete my Shein account?
Yes, of course, you can delete your Shein account permanently either via your web browser or the Shein app. You can also contact their customer support to get your account deleted. Once you cancel your account, you will have only three days to retain it if you change your mind.
Where to request account closure for my Shein account?
You can request Shein for account closure by emailing at “data@shein.com”. The subject line should be “Delete My Shein Account.” Make sure to email from the initially registered email address.
How to change the email on Shein account?
It is not possible to change the email of your Shein account. However, you can delete your account and create a new one with the email of your choice.
How to deactivate Shein account?
There is no such a reactive and reactive process that you can do on your Shein account. However, if you no longer use your account, you will always have a choice to delete it permanently.
How to unsubscribe from Shein?
You can unsubscribe from Shein by clicking the “Unsubscribe” link at the bottom of the promotional email. At the same time, you can also remove yourself from text messages by responding “STOP.”
How to stop getting emails from Shein?
You should unsubscribe your email by clicking the “Unsubscribe” link at the bottom of the promotional email. You can also request Shein customer service to delete your email ID from the promotional emails.
How to contact Shein?
You can contact Shein from the customer service page. The customer service page is easily accessible from their site or app. You will have a live chat option available with their customer service agents from the customer service page.
How long does Shein take to ship?
For the standard shipping, you can get your order in 14 to 21 business days.
If you choose expedited shipping, you will get your order in 8 to 12 business days. You might have to pay a little extra for expedited shipping.
Is the Shein app safe to use?
As of 2024, the Shein app is safe to use. However, if you have any concerns about the privacy and security of your information, please reach out to their customer support for more details.
Final thoughts
This Dbd guide has given you the answer to all your questions about how to delete Shein account. We hope you now know more about managing your Shein account online. Now you can decide whether to delete your account or keep it active.
If you decide to delete it- go ahead and follow one of the methods we mentioned above.
To make sure your account has been deleted or not, you can always check it by signing in with the registered email and password on the Shein website. If you cannot access your account, that means your records have been deleted from their database.
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