How to Cancel ExpressVPN: Complete Step-By-Step Guide

Effectively cancel ExpressVPN with our guide

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ExpressVPN is a VPN service that allows users to securely and anonymously access the internet. If you have an issue with the service, you must know how to cancel your ExpressVPN subscription.

To terminate ExpressVPN subscription, log in to your account, select “Manage Subscriptions,” and click “Turn off automatic renewal.” Alternatively, you can contact ExpressVPN customer support via live chat or email to cancel your ExpressVPN subscription.

This guide explains how to cancel Expressvpn anytime, including canceling via the website or customer support. We will also address some common questions and concerns users may have when canceling their subscription.

What is ExpressVPN, and why is it important?

inarticle image-how to cancel expressvpn-What is ExpressVPN, and why is it important

ExpressVPN allows users to privately and securely browse the internet. It means that it creates a secure network within a public network, which safeguards users’ online activity and confidential data.

ExpressVPN offers an encrypted and secure tunnel for internet traffic. This safeguards users from online threats and unauthorized access.

Using a VPN service like ExpressVPN is important for several reasons.

  • It helps to protect users’ online privacy and security by encrypting their internet traffic. This means their online activity and sensitive information are hidden from hackers, government surveillance, and other online threats.
  • It allows users to bypass internet censorship and geo-restrictions. This is helpful for individuals who reside in countries with stringent internet rules or for accessing content.

How to cancel ExpressVPN?

ExpressVPN is a popular VPN service that provides online security and privacy. Cancelling your subscription is a straightforward process, and there are a few different methods to do so, including through the website, mobile app, or email.

Cancelling subscription through the website

Here are some steps to canceling Expressvpn account through the website:

Step 1: Visit the ExpressVPN website. Click on “My Account” in the top right corner of the page.

inarticle image-how to cancel express vpn-Cancelling subscription through the website step 1

Step 2: Log in to your ExpressVPN account.

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Step 3: your subscription settingsScroll down to “Manage subscriptions” and click on it.

Step 4: Click “Turn off automatic renewal.”

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Step 5: Follow the prompts to confirm account details and the cancellation.

Canceling subscription through the mobile device

Before, you could buy ExpressVPN from the Google Play Store. Now, you can’t do that anymore. So users have to use the ExpressVPN website.

Here are some steps for disabling ExpressVPN service through mobile:

Step 1: Open the ExpressVPN website on your mobile device. Tap on “My Account.”

inarticle image-how to cancel express vpn-Canceling subscription through the mobile device step 1

Step 2: Login into your account using your credentials.

inarticle image-how to cancel express vpn-Canceling subscription through the mobile device step 2

Step 3: To manage subscription settings,Tap on “Manage subscription.”

Step 4: Tap on “Turn off automatic renewal.”

inarticle image-how to cancel express vpn-Canceling subscription through the mobile device step 4

Step 5: Follow the prompts to confirm the cancellation.

Cancelling subscription through the iPhone

To cancel your subscription using your iPhone, follow ExpressVPN cancellation guide via the Apple App Store: [1] ExpressVPN, “How to cancel, https://www.expressvpn.com/support/manage-account/cancel-expressvpn-subscription/#:~:text=trial%20or%20subscription-,on%20iOS,-or%20Android%3A”

Step 1: Open the “Settings” app on your iPhone.

Step 2: Scroll down and tap on “Manage Subscriptions.”

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Step 4: Find your ExpressVPN subscription and tap on it.

Step 5: Tap “Cancel Subscription” and follow the prompts to confirm the cancellation.

Cancelling subscription through email

Here are some steps for canceling Expressvpn account through email:

Step 1: Compose an email to support@expressvpn.zendesk.com.

Step 2: Include your account information, such as your email address or username.

Step 3: Request to cancel your subscription.

Step 4: Wait for a response from contact customer service or support to confirm the cancellation.

If you have any issues or questions while using ExpressVPN, reach out to their customer service team.

Things to consider before canceling ExpressVPN

The important factors to consider before canceling ExpressVPN subscription are mentioned below:

  • Try to troubleshoot any issues you may have with the VPN before canceling.
  • Check if there are any available discounts or promotions for continuing your subscription.
  • Research alternative VPN services to see if there is a better fit for your needs.
  • Consider the potential loss of privacy and security that comes with canceling your VPN subscription.
  • Be aware of any data or settings that may be lost when canceling your subscription.

How to get a refund from ExpressVPN?

ExpressVPN provides a 30-day money-back guarantee. This means that if you’re not satisfied with the service, you can request a refund within 30 days of your purchase.

To request for ExpressVPN refund, you can follow these steps:

Step 1: Click on the “My Account” tab on their website.

inarticle image-how to cancel express vpn-How to get a refund from ExpressVPN step 1

Step 2: Log in to your ExpressVPN account.

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Step 3: Select “Subscriptions” from the dropdown menu.

Step 4: Find the subscription you want to be refunded and click on the three dots on the right-hand side.

Step 5: Select “Manage subscription” and then “Request a refund.” You can also contact ExpressVPN’s customer support team via live chat or email to request a refund.

inarticle image-how to cancel express vpn-How to get a refund from ExpressVPN step 5

Once you’ve requested a refund, ExpressVPN will process it within a few business days.

If you want to get a refund, make sure you have not used more than 10GB of data. You should also not have used more than 100 sessions.

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FAQs

Is there any cancellation fee for ExpressVPN?

No, there are no cancellation fees for ExpressVPN. You can cancel it whenever you want to switch the streaming services again.

How can I get a refund for my ExpressVPN subscription?

ExpressVPN offers a 30-day money-back guarantee for all new customers. To request a refund, users can contact customer support through live chat or email.

Can I cancel ExpressVPN free trial before it ends?

Yes, users can cancel their ExpressVPN free trial at any time before it ends to avoid being charged. If you cancel within 30 days, you will get all of your money back.

Will my data be deleted if I cancel ExpressVPN?

No, your data will not be deleted if you cancel ExpressVPN. However, you will no longer have access to the VPN servers.

How long does it take to process ExpressVPN cancellation request?

ExpressVPN cancellation requests are usually processed within a few hours of submitting the request. But, it typically takes 5-7 business days for ExpressVPN to process a full refund.

Before canceling ExpressVPN account, try troubleshooting any issues you may be encountering. Additionally, look at how to cancel ExpressVPN subscription before moving ahead.

About the author

Harry Evans
Harry Evans
Tech Specialist | + posts

Driven to stay up-to-date with the latest technological advances, Harry Evans is an enthusiastic computer science B.Sc graduate and tech specialist with a wealth of experience in technical support, IT process analysis, and quantitative research. His expertise explores how various technology tools can effectively solve complex issues and create distinct solutions through data-driven processes. Additionally, he is passionate about educating others on the best ways to use these new technologies.

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