How to Cancel Twitch Subscription: Updated Guide 2024

Twitch is a popular live-streaming platform where users can watch and broadcast. One of the platform’s key features is the ability to subscribe to a channel with exclusive content and benefits. 

You can easily use a PC or Mac and follow the steps to cancel your membership on Twitch with ease. However, to cancel from a smartphone, you’ll have to switch to the desktop version of the site.

In this Dbd guide, we will provide step-by-step instructions on how to cancel Twitch subscription. We will also learn about the cancelation process of  Twitch Turbo and Twitch Prime. 

How to cancel Twitch subscription?

Steps to cancel subscription on Twitch can be a bit confusing, especially if you’re new to the platform. 

In this section, we will walk you through the steps to cancel your Twitch subscription on desktop, Android, and iOS devices.

We’ll also cover how to cancel Twitch Prime and Twitch Turbo subscriptions.

Method 1. Deactivate Twitch account on desktop (PC or Mac)

You can cancel your Twitch subscription on your computer. Also, the process is the same for PC and Mac. In this section, we’ll walk you through each step so you can easily cancel your subscription. ^[1]Twitch, “Canceling subscriptions on Twitch, https://help.twitch.tv/s/article/cancelling-subscriptions?language=en_US”

Step 1. Go to the Twitch website and log in to your account

The first step is to visit the Twitch website and log in to your account using your username and password.

You can access the website by opening your preferred web browser.

Step 2. Click on Profile on the top right and select Subscriptions

Once you’re logged in to your account, click on your profile icon in the screen’s top right corner.

From the dropdown menu, select Subscriptions, which will take you to the subscriptions page.

Step 3. Locate the subscription you want to cancel

On the Your Subscriptions tab, you’ll find a list of all the subscriptions you’re currently subscribed to.

Locate the subscription you want to cancel among the channels.

Step 4. Click on the gear icon and select Don’t Renew Subscription

Once you’ve located the subscription you want to cancel, click on the gear icon located next to the subscription.

A dropdown menu will appear, select Don’t Renew Subscription from the options provided.

Step 5. Select a reason and click the Don’t Renew Subscription button

After clicking the cancel button, you’ll be redirected to a new page.

Select a reason best suits your situation and click the Don’t Renew Subscription button to confirm your cancellation.

Step 6. Confirmation of cancellation

Once you’ve canceled, you’ll receive a confirmation message on the screen.

This informs you that your subscription will continue until the end of your billing cycle. 

Once the subscription is canceled, you won’t be charged for the subscription anymore. Therefore, keeping track of your billing cycle and canceling the subscription before the next billing cycle is essential. 

In case of any doubts or confusion, you can always contact Twitch support for further assistance.

Method 2. How to cancel Twitch subscription on Android?

Android users looking to cancel a Twitch subscription cannot unsubscribe via the Twitch mobile app or Google Play subscription center.

Also, you cannot cancel a subscription from the mobile device view of the website. 

Instead, you’ll need to switch to the desktop view for the Twitch cancellation process.

Step 1. Go to the website from your Android browser (Google Chrome)

Open your preferred browser (Google Chrome) on your Android device and type twitch.tv. This will take you to the Twitch website mobile view.

Step 2. Change to desktop site

As mentioned earlier, you’ll need to switch to the desktop view in the smartphone browser. To do this, click the three-dot menu in the screen’s top right corner. 

Scroll down the menu and select Desktop site. The website will then switch to the desktop view.

Step 3. Follow the steps as in desktop

Now that you’re in the desktop view follow the same steps on a desktop computer. Click on your profile icon in the screen’s top right corner and tap Subscriptions. 

Here, you’ll find a list of all the subscriptions you’re currently subscribed to. Locate the subscription you want to cancel by scrolling down the page.

Click on the gear icon next to the subscription an tap Don’t Renew Subscription from the options provided.

Step 4. Follow the prompts as in the method above

After clicking Don’t Renew Subscription, you need to select a reason for cancelation. Select a reason that best suits your situation and click the cancel button to confirm your cancellation. 

Method 2. Cancel Twitch subscription on iOS

Like Android, you can cancel via iOS using the desktop view instead of the Twitch app.

However, there are some slight differences in the steps. In this section, we’ll walk you through each step of how to cancel Twitch subscription on iOS devices.

Step 1. Go to twitch.tv and log in with your account

Open Safari on your iOS device and go to twitch.tv. Log in to your Twitch account by entering your login credentials.

Step 2. Switch to the Desktop view

To switch to the desktop view, click on the character (AA) icon located on the top left corner of the screen. This will open a dropdown menu. 

From the menu, select Request Desktop Website. The website will then switch to the desktop view.

Step 3. Open subscriptions

After switching to the desktop view, click on your profile icon in the screen’s top right corner. This will open a dropdown menu. From the menu, select Subscriptions. This will take you to the subscriptions page.

Step 4. Cancel your subscription

On the subscriptions page, you’ll find a list of all the subscriptions you’re currently subscribed to. Locate the subscription you want to cancel by scrolling down the page. 

Click on the gear icon next to the subscription, and a drop-down menu will appear. Select Don’t Renew Subscription from the options provided.

Step 5. Follow the prompts

After canceling, select a reason for canceling your subscription and follow the prompts.

How to cancel Twitch Prime subscription?

Twitch Prime provides access to Twitch content included with an Amazon Prime membership. To cancel Twitch Prime, you must cancel via the Amazon website and log in with your Prime account. ^[2]Amazon, “Cancel Amazon prime, https://www.amazon.com/gp/help/customer/display.html?nodeId=GTJQ7QZY7QL2HK4Y”

Step 1. Go to the Amazon website and log in with your credentials:

Open a web browser and go to the Amazon website. Log in to your Amazon account using your email and password.

Step 2. Navigate to your Prime account:

Once logged in, click on the Accounts tab after clicking the profile icon in the top right corner of the screen.

Step 3. Click on Prime

Now on the Your Account page, click on the Prime button. Here you can view the subscription benefits and any payment settings.

Step 4. Manage your Prime membership:

On the Prime Membership page, you can see your current subscription details, including the expiration date. Click on the Manage Membership button in the top right corner.

Now, click on the End Membership button to proceed.

Step 5. Confirm the cancellation

On the cancellation page, you will be asked to confirm that you want to cancel your Prime membership. Click on Cancel My Benefits to proceed.

Step 6. Continue to cancel

Amazon will then ask you if you want to continue canceling your membership. Click on Continue to Cancel to proceed.

Step 7. Follow any prompts to cancel the membership:

Amazon may prompt you with additional offers to keep your membership or reasons to stay. Follow any prompts and confirm the cancellation of your Twitch Prime membership. 

Verify that the membership has been canceled to avoid further charges.

How to cancel a Twitch Turbo subscription?

Twitch Turbo is a premium subscription service with premium features, including ad-free viewing, custom emotes, and more.

Twitch Turbo subscribers can cancel subscriptions by following these simple steps:

Step 1. Open the Twitch website and log in

Open your preferred web browser and go to the official website. Log in to your Twitch account by entering your login credentials.

Step 2. Open your subscriptions

Once you’re logged in, click on your profile icon located in the top right corner of the screen. This will open a dropdown menu.

From the menu, select Subscriptions to open up the subscription management page.

Step 3. Locate the Twitch Turbo subscription

On the Subscriptions page, you’ll find a list of all the subscriptions you’re currently subscribed to.

Locate the Twitch Turbo subscription under the Other Subscriptions section.

Step 4. Cancel your Twitch Turbo subscription

Once you’ve located your Twitch Prime subscription, click on the gear icon located next to the subscription.

This will open a dropdown menu. Select Don’t Renew Subscription from the menu to cancel your subscription.

Step 5. Follow the prompts

Select a reason best suits your situation and click the Don’t Renew Subscription button to confirm your cancellation.

How to get a refund for a Twitch subscription?

There are certain circumstances if you are looking to request a refund for a Twitch. For instance, you may cancel your subscription 24 hours before your Sub Renew Date or end of free trial cancellation. ^[3]Twitch, “Refunds, https://help.twitch.tv/s/article/refunds-on-twitch?language=en_US#recurring:~:text=You%20may%20cancel,within%20Twitch%E2%80%99s%20discretion.” 

Additionally, Twitch offers limited refunds on purchases of recurring subscriptions. Also, the refund requests are evaluated individually.

However, gift subscriptions are not refundable unless there are technical issues as mentioned in their refund policy.

To submit a refund request, you can visit the Twitch website and follow these steps:

Step 1. Go to the Contact Us page and log in with your account.

Step 2. Choose Purchases as the category and Subscriptions as the subcategory.

Step 3. Select Refund Request in the detail category.

Step 4. Fill out the required fields with the appropriate subject and description.

Click on Submit Case.

Step 5. After submitting your refund request, you can expect a response from Twitch’s support team. The team will evaluate your request and determine whether or not you are eligible for a refund.

If your refund request is approved, you should receive a refund to your original payment method within a few business days.

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FAQs

To terminate Twitch membership, you can use a computer or a smartphone.

We hope this Dbd guide on how to cancel Twitch subscription has been helpful.