How To Cancel Canva Subscription: Updated Guide 2024

Canva is a graphic design platform that allows users to create a wide range of designs. While the platform offers a range of premium features, some users may find that they no longer need their subscriptions. 

Canva membership cancellation is straightforward, and you can do so via the website or mobile app. You can navigate to Billings and Plans from the Settings menu.

 In this updated Dbd guide, we will walk you through how to cancel Canva subscription. We will also discuss what will happen to your account and files after canceling your account. 

How to cancel Canva subscription?

While Canva Pro is outstanding, you may want to cancel your subscription for various reasons. In this section, we’ll provide a step-by-step guide on how to cancel your Canva subscription. We’ll cover steps from the website, mobile app, and Android.

Method 1. Terminate Canva account from website

You can cancel the Canva subscription via the website. Login to your account and follow the below-given steps for Canva Pro termination.

Step 1. Go to the Canva website and log in to your account.

Step 2. Click on the gear icon in the screen’s top right corner.

Step 3. Click on Billing & plans from the drop-down menu.

Step 4. Find your pro plan from the list of available plans and click on the three dots menu.

Step 5. Click on the Cancel trial on your subscription plan.

Step 6. Click on Continue cancellation to proceed.

Step 7. Select any of the subscription cancellation options available and click Continue cancellation.

Step 8. Provide a reason for the cancellation (optional) and click Cancel subscription to confirm.

Method 2. Unsubscribe from Canva via the mobile app

Follow the steps below to cancel your mobile app subscription. You can download the app via Apple App Store or Google Play Store.

Step 1. Go to your phone screen and open the Canva app.

Step 2. Tap on the Menu button at the screen’s bottom right corner.

Step 3. Press Settings from the menu.

Step 4. Tap on Subscriptions.

Step 5. Now tap Cancel subscription.

Step 6. Follow the prompts provided on the screen to confirm the cancellation.

Method 3. Canceling Canva subscription on your Android device

Here’s a step-by-step guide on canceling Canva from an Android device. ^[1]Canva, “Android cancel, https://www.canva.com/help/manage-pro-subscription/#:~:text=On%20your%20device,Confirm%20to%20cancel.”

Step 1. On your Android device, open the Google Play app.

Step 2. Tap your account icon located at the top right corner of the screen. Then, check if you’re signed in to the correct Google Account.

Step 3. Tap on the Payments & subscriptions option from the drop-down menu.

Step 4. Select the Subscriptions option from the list of available options.

Step 5. Locate the Canva subscription from the list of subscriptions and tap on it.

Step 6. Now, click on Cancel subscription and confirm.

That’s it! You’ve successfully canceled your Canva subscription on your Android device. 

Note that you won’t receive a refund for unused time if you have a paid subscription. You can still access Canva features until the end of the current Canva subscription billing cycle.

Method 4. Deleting Canva account

If you no longer need your Canva account, deleting it is a straightforward process. Deleting your account will permanently erase all your data and designs associated with your account. In this section, we’ll guide you through deleting your Canva account.

Step 1. Log in to your Canva account.

Step 2. From the top corner of the homepage, click the gear icon to go to your Account Settings.

Step 3. On the Login & Security tab, click Delete account.

Step 4: Confirm to finish.

After submitting your request, your account will be deleted in 14 days. You can cancel your request by simply logging in to your account or contacting Canva customer support.

What happens after cancelling a Canva subscription?

After canceling a Canva subscription, users can expect the following:

Account downgrade: Your Canva account will automatically downgrade to the free trial plan. Following that, you’ll lose access to Pro features and content which you can access if you choose to renew account.

Retrieve designs and content: You can still access your designs after canceling your subscription. However, you won’t be able to edit or download any designs that require a Pro subscription after the membership expires.

Payment cancellation: You won’t be charged till the end of the current billing period after the cancellation process. 

Canva refund policy: Canva doesn’t offer refunds for canceled subscriptions unless there are billing issues. However, you’ll have access to all pro features and content till the end of the billing cycle.

Reactivate subscription plan: You can reactivate your subscription anytime to regain access to Pro features.

Access to free features: You’ll still have access to all the free features and templates on Canva. This allows you to continue creating designs and content.

Delete account: All of your designs and file will be deleted if you choose to delete your account.^[2]Canva, “Account delete, https://www.canva.com/help/delete-account/#:~:text=If%20you’re%20a%20Canva,be%20permanently%20deleted%20as%20well.”

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FAQs

In conclusion, canceling a Canva subscription can be done via a website, mobile app, or Google Play store.

We hope this Dbd guide on how to cancel Canva has been helpful.