Duolingo Plus is a premium version of the popular language-learning app Duolingo. If you are a Duolingo Plus subscriber, you may need to know how to cancel Duolingo Plus subscription.
You can terminate Duolingo Plus account via the mobile app or website. Follow the step-by-step instructions and your subscription will be canceled successfully.
This guide covers the step-by-step process for canceling Duolingo Plus membership, whether purchased through the website or app stores. It also includes information on requesting a refund and what happens after canceling the subscription.
How to cancel Duolingo Plus
If you’re no longer interested in using it, Duolingo subscription cancellation can be made at any time. However, it’s important to note that you must cancel your subscription through the same platform where it was purchased.
Here’s a step-by-step instruction on how to cancel Duolingo Plus subscription through the website and mobile app:
Cancel Duolingo Plus in Google Play (Andriod)
Here are the steps on how to cancel Duolingo Plus subscription in the Google Play store.
Step 1: Open the Google Play Store app on your Android device.
Step 2: Tap the three horizontal lines in the top left corner to open the menu.
Step 3: Select “Subscriptions” from the menu.
Step 4: Find and select the Duolingo Plus subscription you want to cancel.
Step 5: Tap “Cancel Subscription” and follow the instructions to confirm.
Cancel Duolingo Plus in App Store/iTunes (iOS)
To cancel the subscription, follow these steps on the App Store/iTunes.
Step 1: Open the App Store/iTunes on your iOS device.
Step 2: Tap “View Apple id” picture in the top right corner.
Step 3: Select “Subscriptions” from the menu.
Step 4: Find and select the Duolingo Plus subscription you want to cancel.
Step 5: Tap the “Cancel Subscription” option and follow the instructions to confirm.
Cancel Duolingo Plus on the website
Here are the steps on how to cancel Duolingo Plus subscription on the website.
Step 1: Go to the Duolingo website and click on I already have an account.
Step 2: Login by using your sign up verification. Click on your profile picture in the top right corner.
Step 3: Find and select the “Duolingo Plus” subscription you want to cancel.
Step 4: Click on “Cancel Plan” and follow the instructions to confirm.
By following these simple steps, you can easily cancel your Duolingo Plus subscription and avoid any further charges.
Refund policy for Duolingo Plus
Duolingo offers a 7-day free trial for Duolingo Plus, and if you decide to cancel during this time, you won’t be charged anything. However, if you continue with the subscription, you’ll be charged the monthly fee.
Now, in terms of refunds, Duolingo has a no-refund policy for Duolingo Plus subscriptions. However, there are some circumstances under which a refund might be given.
For example, if you were charged twice for the same subscription or if there was a technical issue that prevented you from using the service, you may be eligible for a refund. [1] Duolingo, “Refund policies, https://support.duolingo.com/hc/en-us/articles/115004068143-How-do-I-request-a-refund-#:~:text=purchases%20are%20nonrefundable”
Now, let’s say you do need to request a refund. Here’s what you need to do:
- Contact Duolingo’s customer support team via email or through the Duolingo app.
- Provide a clear explanation of why you’re requesting a refund.
- Include your account information, such as your email address and username.
- Wait for a response from Duolingo’s customer support team. They will let you know if you’re eligible for a refund and how to proceed.
Remember, while Duolingo Plus doesn’t offer refunds in most cases, it’s always worth reaching out to customer support if you have a legitimate reason for requesting one.
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FAQs
Can I cancel my Duolingo Plus trial before it ends?
Yes, you can cancel your Duolingo Plus trial at any time before it ends. Simply follow the cancellation instructions for your respective platform.
Will I receive a refund if I cancel my Duolingo Plus subscription?
No, Duolingo does not offer refunds for cancelled subscriptions. However, you will still have access to Duolingo Plus features until the end of your billing cycle.
How do I turn off automatic renewal for Duolingo Plus?
To turn off automatic renewal for Duolingo Plus, go to your respective platform’s subscription settings and select “Cancel Subscription” or “Turn Off Automatic Renewal.”
What features will I lose if I cancel my Duolingo Plus subscription?
If you cancel your Duolingo Plus subscription, you will lose access to premium features such as ad-free learning, offline access, and unlimited skill tests. You will still have access to the standard Duolingo app.
How do I contact Duolingo Plus customer support for cancellation assistance?
You can contact Duolingo Plus customer support through the Duolingo Help Center. They offer assistance with cancellation and other account-related issues.
To terminate Duolingo Plus account, you can follow how to cancel Duolingo Plus instructions for your respective platform or contact their customer support for assistance.
It’s important to cancel before your billing cycle renews to avoid being charged again.
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